Repair Clerk

Alyeska Resort; Alyeska (AK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee housing

Flexible work schedules

Paid time off & holidays

Free Mountain Pass for employees

Employee discounts on lodging, dining,

Medical, Dental, and Vision Insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska is seeking a Repair Clerk to maintain and tune ski and snowboard gear, support guests, and ensure equipment safety and readiness on the slopes. You will work with the rental shop during peak times to meet guests' equipment needs.

Join a fast-paced, outdoor-focused team that values customer service, safety, and staying current with gear trends—while enjoying employee housing and flexible schedules.

Qualifications

• Minimum age 18 years.
• Multiple seasons of prior maintenance and tuning of skiing and snowboarding equipment.
• Knowledge of ski and snowboard gear and accessories.
• Certifications for various ski, snowboard, and bike brands.
• Preferably experience with Wintersteiger and Grindrite repair machinery.
• Prior cash handling experience is a plus.
• Effective verbal and written communication skills.
• Strong interpersonal skills with excellent customer service.
• Ability to assist guests of all ages and backgrounds.
• Availability for a flexible work schedule including weekends and holidays.

Responsibilities

• Aid the rental shop during peak hours to meet guests' equipment needs.
• Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level; calculate binding tensions and pole lengths.
• Present rental agreements, address guest questions, and ensure completion of documents.
• Conduct routine safety inspections on rental equipment to identify and address hazards or maintenance needs.
• Maintain detailed records of equipment maintenance, inspections, and repairs for tracking and compliance.
• Collaborate with the rental shop team to ensure proper inventory management and equipment availability.
• Provide guidance on equipment adjustments to enhance guests' comfort and performance.
• Address and resolve guest concerns related to rental equipment.
• Stay informed about latest advancements and trends in skiing and snowboarding equipment.

Skills

Equipment maintenance

Ski & snowboard knowledge

Customer service

Verbal & written communication

Flexible schedule

Tools

Wintersteiger

Grindrite

Job description

Are you passionate aboutski and snowboard gear and have experience repairing andmaintainingequipment? Do you want your next job to put you in the middle of the adventure and surrounded by picturesque nature?If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you!

We’relooking for Repair Clerk professionals to join our team in Girdwood, Alaska. WhatYou’llDo As a Repair Clerk, youwill play a crucial role inmaintainingandoptimizingthe performance of our rental and customer-owned equipment. Your work ensures that guests enjoy safe and satisfying experiences on the slopes.

Your responsibilities will include:

• Aid the rental shop during peak hours to meet guests' equipment needs.
• Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level. Calculate binding tensions and pole lengths to ensure a comfortable fit.
• Present rental agreements, address guest questions, and ensure the completion of all necessary documents.
• Conductingroutine safety inspections on rental equipment toidentifyand address any potential hazards or maintenance needs.
• Maintaining detailed records of equipment maintenance, inspections, and repairs for tracking and compliance purposes.
• Collaborating with the rental shop team to ensure proper inventory management and equipment availability.
• Providing guidance on equipment adjustments to enhance guests' comfort and performance.
• Promptly addressing and resolving any guest concerns or issues related to rental equipment.
• Stayinginformed about the latest advancements and trends in skiing and snowboarding equipment.

What We Offer

• Starting Wage: From $18per hour
• Employee Housing for a small fee live and play where you work
• Flexible work schedules
• Paid time off & holidays
• Free Mountain Pass for employees and qualified dependents
• Employee discounts on resort lodging, dining, and spa services
• Medical, Dental, and Vision Insurance
• 401(k)

What We Need

• Minimum age of 18 years.
• Multiple seasons of prior experience in the maintenance and tuning of skiing and snowboarding equipment.
• Knowledgeofski andsnowboard gear and accessories.
• Possession of required certifications for variousski, snowboarding, and bike brands.
• Preferably, experience withWintersteigerandGrindriterepair machinery.
• Prior experience in handling cash is a plus.
• Effective verbal and written communication skills.
• Strong interpersonal skills.
• Excellent customer service aptitude.
• Ability toassistguests of all ages, backgrounds, and abilities.
• Availabilityfora flexible work schedule that includes weekends and holidays.

What to Expect

• Be on alert and at times, on your feet forlong periods, including nights, weekends, and holidays.
• Work in a fast-paced, high-energy resort environment.
• Adapt to seasonal changes around the resort andspecial events.
• Physical demands: Ability to lift up-to 50 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.
• Work Environment: The noise in this work environment is usually moderate.Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors. This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you willmaintaina high level of interaction with staff, guests, and stakeholders.

About Alyeska Resort

Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!

Alaska is an incredibleplaceand Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employeesare abletowork hard and playhard, andare encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resortprofessional, orjust starting out with an avid interest in ski area management or travel tourism,Ifyou’reready to bring your passion to Alyeska Resort,

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.