Repair Center Project Coordinator

Cowin Equipment Company; Birmingham (AL); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Cowin Equipment Company is seeking a front-line administrator for our Rebuild Center. You will support service operations, keep ERP data accurate, and coordinate work orders from intake to final invoicing.

Key responsibilities include auditing jobs, updating customers, and maintaining organized records. Strong organizational and communication skills are essential to succeed in this role.

Qualifications

• Strong interpersonal skills and customer focus.
• Excellent organizational and reporting abilities.
• Working knowledge of ERP systems and financial reporting.
• Understanding of pricing principles and discounts.
• Ability to generate reports promptly.

Responsibilities

• Reports to Svc Mgr for all job responsibilities related to Rebuild Center support.
• Handle all administrative functions for the Rebuild Center.
• Ensure work-orders are set up correctly in the ERP with proper approvals.
• Monitor work-orders with the Svc Mgr and update customers on progress.
• Assist the Svc Mgr with office phone coverage and calls.
• Audit jobs to ensure labor, parts, and notes align with quotes and final invoices reflect completion.
• Assist with updates and media presentations to customers for repairs.
• Coordinate timelines of ongoing jobs and manage flow in/out of the shop.
• Help keep jobs on track within estimates and timelines.
• Follow up with customers after rebuilds to present results.
• Maintain a neat, strongly organized office and proper records.
• Submit required reports and handle other administrative duties as required.

Skills

People skills

Problem solving

Adaptability

Organizational skills

Communication skills

Customer relations

ERP / systems knowledge

Financial reporting

Pricing principles

Reporting generation

Tools

ERP systems

Job description

Cowin Equipment Company is seeking a front-line administrator for our Rebuild Center. You will support service operations, keep ERP data accurate, and coordinate work orders from intake to final invoicing.

Key responsibilities include auditing jobs, updating customers, and maintaining organized records. Strong organizational and communication skills are essential to succeed in this role.