REO Operations Specialist

Rialto Capital; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Rialto Capital seeks an Associate to support the REO Reporting Team in Miami, performing administrative tasks, updating REO trackers, coordinating financial statements, and ensuring completeness of reporting packages.

The role requires 1–3 years of administrative experience, strong organization, and excellent communication. Proficiency in Excel and MS Office is essential for daily duties, with occasional evening or weekend deadlines as needed.

Qualifications

• Bachelor’s degree preferred but not required.
• 1-3 years of relevant administrative experience.
• Strong work ethic and organizational skills.
• Proficiency in Microsoft Office Excel.
• Excellent oral and written communication skills.
• Ability to work effectively in a fast-paced team environment.

Responsibilities

• Distribute new bank account letters to master servicers and operating advisors.
• Maintain and update REO trackers for CMBS, Signature Bank, Aflac, CLO/FSR, and Fund portfolios.
• Coordinate the collection of financial statements and reporting packages from property managers.
• Review financial reporting packages for completeness and follow up on missing or incomplete information.
• Monitor certificates of insurance through EBIX and follow up on outstanding documentation.
• Track monthly sweeps to master servicers and follow up on outstanding sweeps
• Obtain and document asset manager approvals for financial reporting packages.
• Maintain accurate and current insurance Statements of Values.
• Track receivership status
• Review watchlist assets to ensure bank accounts, insurance documentation, and property management agreements are in place before transfer to REO.
• Request and coordinate insurance proposals from brokers.
• Track insurance refunds and follow up on outstanding payments.
• Process CMBS Operations and CMBS Insurance invoices through Concur.
• Monitor expense reimbursements from property managers and follow up on outstanding amounts.
• Prepare and document deposits related to insurance refunds and expense reimbursements.
• Process funding requests with the master servicers to fund bank accounts.
• Provide general operational and administrative support to the REO Reporting Team.

Skills

MS Excel

Communication

Team player

Time management

Organization

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Rialto Capital seeks an Associate to support the REO Reporting Team in Miami, performing administrative tasks, updating REO trackers, coordinating financial statements, and ensuring completeness of reporting packages.

The role requires 1–3 years of administrative experience, strong organization, and excellent communication. Proficiency in Excel and MS Office is essential for daily duties, with occasional evening or weekend deadlines as needed.