Coordinator - CMBS REO Reporting

Rialto Associate Services, LLC; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Rialto Capital is seeking an organized administrative associate to support REO reporting and related operations in a fast-paced environment. You will coordinate financial statements, manage insurance documentation, and assist with bank-related processes for master servicers and asset managers.

The role requires a strong work ethic, solid Excel skills, and excellent written and verbal communication. This on-site position offers growth within a collaborative team at Rialto Capital.

Qualifications

• Bachelor’s degree preferred but not required.
• 1–3 years of administrative experience may substitute for a degree.
• Strong work ethic and organizational skills.
• Proficiency in Microsoft Excel.
• Excellent oral and written communication skills.
• Ability to work effectively in a fast-paced team environment.

Responsibilities

• Distribute new bank account letters to master servicers and operating advisors.
• Maintain and update REO trackers for CMBS, Signature Bank, Aflac, CLO/FSR, and Fund portfolios.
• Coordinate the collection of financial statements and reporting packages from property managers.
• Review financial reporting packages for completeness and follow up on missing information.
• Monitor certificates of insurance through EBIX and follow up on outstanding documentation.
• Track monthly sweeps to master servicers and follow up on outstanding sweeps
• Obtain and document asset manager approvals for financial reporting packages.
• Maintain accurate and current insurance Statements of Values.
• Track receivership status
• Review watchlist assets to ensure bank accounts, insurance documentation, and property management agreements are in place before transfer to REO.
• Request and coordinate insurance proposals from brokers.
• Track insurance refunds and follow up on outstanding payments.
• Process CMBS Operations and CMBS Insurance invoices through Concur.
• Monitor expense reimbursements from property managers and follow up on outstanding amounts.
• Prepare and document deposits related to insurance refunds and expense reimbursements.
• Process funding requests with the master servicers to fund bank accounts.
• Provide general operational and administrative support to the REO Reporting Team.

Skills

Strong work ethic

Organizational skills

Excellent communication skills

Team collaboration

Fast-paced environment adaptability

Education

Bachelor’s degree preferred

1–3 years administrative experience in lieu of degree

Tools

Microsoft Excel

Job description

KEY RESPONSIBILITIES

• Distribute new bank account letters to master servicers and operating advisors.
• Maintain and update REO trackers for CMBS, Signature Bank, Aflac, CLO/FSR, and Fund portfolios.
• Coordinate the collection of financial statements and reporting packages from property managers.
• Review financial reporting packages for completeness and follow up on missing or incomplete information.
• Monitor certificates of insurance through EBIX and follow up on outstanding documentation.
• Track monthly sweeps to master servicers and follow up on outstanding sweeps
• Obtain and document asset manager approvals for financial reporting packages.
• Maintain accurate and current insurance Statements of Values.
• Track receivership status
• Review watchlist assets to ensure bank accounts, insurance documentation, and property management agreements are in place before transfer to REO.
• Request and coordinate insurance proposals from brokers.
• Track insurance refunds and follow up on outstanding payments.
• Process CMBS Operations and CMBS Insurance invoices through Concur.
• Monitor expense reimbursements from property managers and follow up on outstanding amounts.
• Prepare and document deposits related to insurance refunds and expense reimbursements.
• Process funding requests with the master servicers to fund bank accounts.
• Provide general operational and administrative support to the REO Reporting Team.

SPECIFICATIONS

• Bachelor’s degree is preferred but not required.
• 1-3 years of relevant administrative experience may be considered in lieu of a degree
• Strong work ethic and organizational skills
• Proficiency in Microsoft Office Excel
• Excellent oral and written communication skills
• Ability to work effectively in a fast-paced team environment

While performing the duties of this job, the Associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop. The Associate must occasionally lift and/or move up to 25 pounds. Evening or weekend work may be necessary to meet deadlines. This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties.

Rialto Capital is committed to the principles of Equal Employment Opportunity. Our policy is to provide equal employment opportunity to all applicants and Associates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age (40+), disability, veteran status, genetic information (including family medical history), or any other legally protected status. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities please visit: e-verify.gov.

Rialto Capital is an integrated investment management and asset management platform, with a dedicated special servicer. Our mission is to be a world-class, industry leading organization that creates long term value for our investors and sustains results across market cycles. Our team of over 260 associates throughout the United States and Europe is guided by our commitment to a culture of social responsibility, inclusion & diversity, and responsible investing. Rialto Capital has made a commitment to create a high-performance culture driven by an entrepreneurial spirit and an absolute commitment to integrity, respect, inclusion and giving back to the communities in which we work and live. We have focused our vision on becoming a real estate investment, asset management, servicing and finance company most admired for its people, capabilities and performance. We are always looking for Talent within our Investment Management team.