Coordinator – CMBS REO Reporting

Rialto Capital Management LLC; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Rialto Capital Management LLC in Miami seeks a detail-oriented Coordinator to support the REO Reporting Team with compliance to PSAs and property management agreements. You’ll collaborate with Directors, VP and Analysts, and external service providers while handling multiple priorities.

The role emphasizes strong organizational, written and verbal communication skills, and the ability to work independently in a fast-paced environment. Bachelor’s degree is preferred but not required.

Qualifications

• Bachelor’s degree preferred but not required.
• 1-3 years of relevant administrative experience may be considered in lieu of a degree.
• Strong work ethic and organizational skills.
• Proficiency in Microsoft Office Excel.
• Excellent oral and written communication skills.
• Ability to work effectively in a fast-paced team environment.

Responsibilities

• Distribute new bank account letters to master servicers and operating advisors.
• Maintain and update REO trackers for CMBS, Signature Bank, Aflac, CLO/FSR, and Fund portfolios.
• Coordinate the collection of financial statements and reporting packages from property managers.
• Review financial reporting packages for completeness and follow up on missing or incomplete information.
• Monitor certificates of insurance through EBIX and follow up on outstanding documentation.
• Track monthly sweeps to master servicers and follow up on outstanding sweeps.
• Obtain and document asset manager approvals for financial reporting packages.
• Maintain accurate and current insurance Statements of Values.
• Track receivership status.
• Review watchlist assets to ensure bank accounts, insurance documentation, and property management agreements are in place before transfer to REO.
• Request and coordinate insurance proposals from brokers.
• Track insurance refunds and follow up on outstanding payments.
• Process CMBS Operations and CMBS Insurance invoices through Concur.
• Monitor expense reimbursements from property managers and follow up on outstanding amounts.
• Prepare and document deposits related to insurance refunds and expense reimbursements.
• Process funding requests with the master servicers to fund bank accounts.
• Provide general operational and administrative support to the REO Reporting Team.

Skills

Strong work ethic

Excellent communication

Organizational skills

Written communication

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

The Coordinator supports the REO Reporting Team in overseeing the reporting and operational requirements of commercial property managers, ensuring compliance with pooling and servicing agreements (PSAs), applicable property management agreements, and other servicing requirements. The Coordinator collaborates closely with the Director, Vice President, and Analysts, as well as various internal teams and external service providers. This position supports a diverse portfolio of commercial real estate asset classes and requires exceptional organizational, written, and verbal communication skills. The successful candidate will be detail-oriented, self-motivated, and capable of working independently while effectively managing multiple priorities and meeting established deadlines.

KEY RESPONSIBILITIES

Distribute new bank account letters to master servicers and operating advisors.

Maintain and update REO trackers for CMBS, Signature Bank, Aflac, CLO/FSR, and Fund portfolios.

Coordinate the collection of financial statements and reporting packages from property managers.

Review financial reporting packages for completeness and follow up on missing or incomplete information.

Monitor certificates of insurance through EBIX and follow up on outstanding documentation.

Track monthly sweeps to master servicers and follow up on outstanding sweeps

Obtain and document asset manager approvals for financial reporting packages.

Maintain accurate and current insurance Statements of Values.

Track receivership status

Review watchlist assets to ensure bank accounts, insurance documentation, and property management agreements are in place before transfer to REO.

Request and coordinate insurance proposals from brokers.

Track insurance refunds and follow up on outstanding payments.

Process CMBS Operations and CMBS Insurance invoices through Concur.

Monitor expense reimbursements from property managers and follow up on outstanding amounts.

Prepare and document deposits related to insurance refunds and expense reimbursements.

Process funding requests with the master servicers to fund bank accounts.

Provide general operational and administrative support to the REO Reporting Team.

SPECIFICATIONS

Bachelor’s degree is preferred but not required.

1-3 years of relevant administrative experience may be considered in lieu of a degree

Strong work ethic and organizational skills

Proficiency in Microsoft Office Excel

Excellent oral and written communication skills

Ability to work effectively in a fast-paced team environment

Working Conditions

While performing the duties of this job, the Associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop. The Associate must occasionally lift and/or move up to 25 pounds. Evening and/or weekend work may be necessary to meet deadlines. This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties.

Rialto Capital is committed to the principles of Equal Employment Opportunity. Our policy is to provide equal employment opportunity to all applicants and Associates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age (40+), disability, veteran status, genetic information (including family medical history), or any other legally protected status.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.

Rialto Capital focuses on the following core competencies in both recruitment and Associate development.

• Depth of Knowledge and Expertise
• Judgment and Decision Making
• Focused on Results and Adding Value
• Inclusive & Diverse Teamwork/Collaborative Problem Solving
• Thoroughness and Accountability

Our Total Rewards

Rialto Capital provides an attractive Total Rewards package for our Associates, which includes: