Rental Solutions Specialist — Customer-Driven Inside Sales

Fabick Cat; Cape Girardeau (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Fabick Cat Rentals is seeking a Rental Inside Sales Representative who delivers a welcoming, professional rental experience. You will listen to customers, understand their goals, and connect them with the right equipment solutions.

From inquiry to contract, you will own the customer experience with care, clear communication, and reliable follow-through. This role emphasizes a service-first mindset, learning our equipment, systems, and rental processes, while supporting in-store sales and rental

Qualifications

• Minimum high school diploma or equivalent; associate degree preferred.
• Implement strong customer service mindset in a rental environment.
• Demonstrated ability to listen, understand, and respond to customer needs.

Responsibilities

• Create a warm, professional experience for customers in person, by phone, and electronically.
• Ask thoughtful questions to understand the customer and their equipment needs.
• Own the customer experience from inquiry to contract completion.

Skills

Customer-facing experience

Excellent communication

Problem solving

Multitasking

Learning agility

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Business systems

Job description

Fabick Cat Rentals is seeking a Rental Inside Sales Representative who delivers a welcoming, professional rental experience. You will listen to customers, understand their goals, and connect them with the right equipment solutions.

From inquiry to contract, you will own the customer experience with care, clear communication, and reliable follow-through. This role emphasizes a service-first mindset, learning our equipment, systems, and rental processes, while supporting in-store sales and rental