Rental & Service Concierge

Sonic Automotive; Alpharetta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

A leading automotive company in Alpharetta is seeking a Customer Service representative to assist customers with their service needs and rental processes. This entry-level position offers opportunities for growth and comprehensive training within a supportive environment. Ideal for those with strong communication and organizational skills, you will collaborate closely with Service Advisors to ensure high-quality customer interactions and adhere to rental policies.

Qualifications

• Must have excellent communication skills.
• Good organization skills and attention to detail.
• All applicants must be authorized to work in the USA.
• Must demonstrate ability to pass pre-employment testing.

Responsibilities

• Assist customers with their service needs.
• Learn multiple facets of our service business.
• Assist customers during rental car process and transactions.
• Aid staff in handling escalated customer needs.
• Maintain and adhere to rental policies and procedures.

Skills

Good organization skills and attention to detail

Excellent communication skills

Job description

A leading automotive company in Alpharetta is seeking a Customer Service representative to assist customers with their service needs and rental processes. This entry-level position offers opportunities for growth and comprehensive training within a supportive environment. Ideal for those with strong communication and organizational skills, you will collaborate closely with Service Advisors to ensure high-quality customer interactions and adhere to rental policies.