Car Rental Customer Experience Specialist

Arlington Toyota; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

A large automotive dealership in Florida seeks a Customer Service Representative to handle rentals and provide excellent service to customers. You'll be the friendly face at the dealership, assisting with vehicle rentals and ensuring a positive experience. Responsibilities include answering calls, maintaining the rental fleet, assisting with insurance claims, and processing payments. A supportive environment with training is offered, along with competitive pay and benefits like health and dental insurance.

Qualifications

• Candidates should possess a friendly demeanor, flexibility, and a strong background in customer service.
• Experience with vehicle rentals is a plus but not mandatory.
• Ability to handle payments and paperwork accurately.

Responsibilities

• Answer phones and handle customer reservations.
• Maintain and clean the rental fleet of vehicles.
• Assist customers with insurance claims when necessary.
• Process customer payments and ensure accurate record-keeping.
• Perform general office work and maintain a tidy workspace.

Skills

Friendly demeanor

Adaptability

Customer service orientation

Tools

Reynolds and Reynolds software

Job description

A large automotive dealership in Florida seeks a Customer Service Representative to handle rentals and provide excellent service to customers. You'll be the friendly face at the dealership, assisting with vehicle rentals and ensuring a positive experience. Responsibilities include answering calls, maintaining the rental fleet, assisting with insurance claims, and processing payments. A supportive environment with training is offered, along with competitive pay and benefits like health and dental insurance.