Rental Sales & Service Specialist

Hertz Global Holdings, Inc.; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Overtime pay

Holiday pay

Sick pay

Paid time off / Vacation

Benefits package

401(k) matching

Parental leave & adoption assistance

Employee assistance program

Educational reimbursement & discounts

Job summary

Hertz Global Holdings, Inc. is seeking a customer service oriented associate in Los Angeles. You will assist customers with rental reservations, process rentals, and ensure vehicles are clean, fueled, and ready for pick-up. You’ll also handle post-rental inquiries and billing questions.

The role offers an hourly wage of $18.50, overtime eligibility, and comprehensive benefits including paid time off, holidays, sick leave, and 401(k) matching. Flexibility to work weekends is required.

Qualifications

• Excellent customer service and communication abilities.
• Ability to multi-task in a fast-paced environment.
• Strong time management and organization skills.
• Must have a valid driver’s license with clean driving record.

Responsibilities

• Assist customers with rental car reservations and post-rental inquiries.
• Prepare vehicles for pick-up (cleaning, fueling, inspection).
• Answer inquiries about rental program details and billing.
• Maximize revenue by identifying additional business opportunities after inquiries.

Skills

Customer service

Communication skills

Time management

Organization

Teamwork

Overtime readiness

Job description

Hertz Global Holdings, Inc. is seeking a customer service oriented associate in Los Angeles. You will assist customers with rental reservations, process rentals, and ensure vehicles are clean, fueled, and ready for pick-up. You’ll also handle post-rental inquiries and billing questions.

The role offers an hourly wage of $18.50, overtime eligibility, and comprehensive benefits including paid time off, holidays, sick leave, and 401(k) matching. Flexibility to work weekends is required.