Rental Operations Specialist — Fleet & Service Excellence

Generac Power Systems

Stockton (CA)

Presencial

USD 42 000 - 70 000

Tempo integral

há 35 horas

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Resumo da oferta

Stockton, CA is seeking a Rental Coordinator to support internal and external customers by coordinating, scheduling, maintaining, and administering the rental fleet. You will optimize equipment availability, ensure timely service, and support billing activities using ERP/CRM systems.

The role emphasizes safety, documentation, and continuous process improvement within the rental department. Ideal candidates have an Associates degree or equivalent, 2+ years in rental/fleet coordination, and strong

Qualificações

Associates Degree or equivalent required; or related technical training preferred.
Minimum of 2 years of experience in equipment rental, fleet coordination, logistics, service administration, or a related field preferred.
Strong organizational, scheduling, and multitasking abilities with a high attention to detail.
Ability to prioritize workload and adapt to changing business demands in a fast-paced environment.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite, including Excel, Outlook, and Word.
Understanding of safety practices, including Lockout/Tagout (LOTO) procedures.
Strong customer service orientation and problem-solving skills.

Responsabilidades

Coordinate the delivery, pickup, and transportation of rental equipment to ensure timely fulfillment of customer needs.
Schedule and coordinate equipment fueling, preventive maintenance (PM), inspections, and service activities at customer locations.
Administer and track warranty claims and repairs, ensuring timely resolution and minimal equipment downtime.
Maintain rental fleet availability by proactively scheduling maintenance, repairs, vendor services, and support resources.
Complete rental quotations, contracts, invoicing, and related documentation accurately and in a timely manner.
Maintain detailed maintenance records, service histories, and asset information within the company CRM/ERP system.
Monitor fleet utilization and equipment status, providing regular reports and updates to rental management.
Ensure compliance with Lockout/Tagout (LOTO) procedures and all applicable safety standards for rental assets.
Coordinate with vendors, technicians, transportation providers, and internal departments to support rental operations.
Assist customers with rental inquiries, equipment availability, scheduling, and issue resolution.
Track equipment readiness and coordinate service activities to minimize downtime and maximize customer satisfaction.
Identify opportunities to improve rental processes, fleet management practices, and overall operational efficiency.
Support other departments and team members as needed to achieve company objectives.