Rental Operations Specialist

Kirby Corporation; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Stewart & Stevenson in Dallas, TX is seeking a Rental Administrator to manage rental contracts, track assets, and coordinate pick-ups and deliveries. You will serve as the primary contact for customer communication and ensure accurate billing and documentation.

The role requires clear written and spoken communication, meticulous attention to detail, and strong organizational skills. Proficiency with Microsoft Office and familiarity with Oracle are preferred assets.

Qualifications

• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to perform work accurately and thoroughly.
• Ability to pay attention to the minute details of a project or task.
• Possessing the trait of being organized or following a systematic method of performing a task.

Responsibilities

• Administers rental contracts (new and existing) including dates, rates, charges, amendments, suspensions, terminations, and filing; checks invoices against contracts.
• Places high volumes of equipment orders by obtaining customer information and finalizing details; arranges transportation and orders in the system.
• Secures equipment by checking availability with shop and coordinating with Dispatch and Service for upcoming needs.
• Maintains ongoing communication with customers regarding contracts, deliveries, and billing inquiries.
• Assists Outside Sales with checking unit availability and customer accounts daily; forwards leads to sales team.
• Handles customer complaints professionally and resolves to customer and company satisfaction.
• Matches and approves vendor invoices daily and collaborates with credit/collections as needed.

Skills

Written communication

Verbal communication

Attention to detail

Organized

Education

GED/HS Diploma

2–4 years related experience

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Oracle

Job description

Stewart & Stevenson in Dallas, TX is seeking a Rental Administrator to manage rental contracts, track assets, and coordinate pick-ups and deliveries. You will serve as the primary contact for customer communication and ensure accurate billing and documentation.

The role requires clear written and spoken communication, meticulous attention to detail, and strong organizational skills. Proficiency with Microsoft Office and familiarity with Oracle are preferred assets.