Rental & Leasing Admin Specialist: Detail‑Oriented & Customer‑Focused

Webtrends; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Webtrends is seeking a Rental & Leasing Administrator to support daily administrative operations for the Rental and Leasing department in Houston. You will assist with contract processing, billing, vehicle documentation, mileage reporting, and insurance tracking while maintaining accuracy and professionalism.

This role requires clerical experience, strong attention to detail, and the ability to communicate effectively with customers and team members.

Qualifications

• High school diploma or GED required.
• Prior clerical or administrative experience preferred.
• Prior customer service experience preferred.
• Strong attention to detail and organizational skills.
• Ability to communicate professionally with customers, coworkers, and management.
• Ability to manage multiple tasks and follow established procedures.
• Basic computer skills required.

Responsibilities

• Open and close rental contracts accurately and timely.
• Process weekly rental customer billing.
• Process monthly lease customer billing.
• Collect monthly mileage information using the Geotab telematics platform.
• Maintain accurate vehicle registration data and related records.
• Track customer insurance certificates and follow up as needed.
• Process rental and lease rate adjustments.
• Dispatch and receive vehicles, including brief outdoor activity when vehicles are picked up or returned.
• Maintain rental contract files, dispatch records, and other department documentation.
• Communicate with customers and coworkers in person, by phone, and by email.
• Assist with general clerical and administrative duties for the Rental and Leasing department.
• Use department software and systems to enter, update, and retrieve information.
• Maintain a high level of accuracy, confidentiality, and professionalism in all work performed.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Multitasking

Basic computer skills

Education

High school diploma or GED

Tools

PHX

Enrich

Geotab

Microsoft Office

Outlook

Word

Excel

Job description

Webtrends is seeking a Rental & Leasing Administrator to support daily administrative operations for the Rental and Leasing department in Houston. You will assist with contract processing, billing, vehicle documentation, mileage reporting, and insurance tracking while maintaining accuracy and professionalism.

This role requires clerical experience, strong attention to detail, and the ability to communicate effectively with customers and team members.