Rental Operations & Customer Solutions Specialist

IRONCLAD Powered by Mersino; Jurupa Valley (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Ironclad Environmental Solutions in California is seeking a Rental Coordinator to manage rental/sales agreements, process transactions, and coordinate with teammates to ensure smooth operations. The role emphasizes strong communication, detail orientation, multitasking, and a safety-first mindset; you will document transactions, handle inquiries, and support branch efficiency.

Candidates with 3+ years in rental or billing and solid MS Excel skills are encouraged to apply; a collaborative culture

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in rental, customer service, or billing preferred.
• 1-2 years of data entry experience.
• Strong verbal and written communication skills.
• Detail-oriented with strong organizational and multitasking abilities.
• MS Excel experience preferred.

Responsibilities

• Address customer invoice inquiries and discrepancies with documentation and timely solutions.
• Prepare documentation for contracts and process rental transactions; verify information.
• Ensure proper documentation of returned and off-rented equipment.
• Collaborate with other departments for seamless rental coordination.

Skills

Customer service

Data entry

Communication

Attention to detail

Multitasking

MS Excel

Education

High school diploma

Tools

Wynne Systems

MS Office

Excel

Job description

Ironclad Environmental Solutions in California is seeking a Rental Coordinator to manage rental/sales agreements, process transactions, and coordinate with teammates to ensure smooth operations. The role emphasizes strong communication, detail orientation, multitasking, and a safety-first mindset; you will document transactions, handle inquiries, and support branch efficiency.

Candidates with 3+ years in rental or billing and solid MS Excel skills are encouraged to apply; a collaborative culture