Rental Manager

Alta Equipment Group; Orland Park (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Training

Tuition assistance

Employee stock purchase plan

Benefits package

401(k) with match

Paid time off

10 paid holidays

Day shift

Job summary

Alta Equipment Group, the largest equipment dealer in North America, is seeking a full-time Rental Manager at our Orland Park, IL branch to lead the branch's rental operations and drive profitability.

You will oversee inbound calls, credit processes, contracts, fleet management, and cross-functional collaboration with Service, Sales, and Transportation to ensure seamless rental experiences. The role offers a competitive base salary, strong benefits, and career growth with a day-shift schedule.

Qualifications

• Minimum of 2 years’ rental department experience.
• Clear understanding of Rental Department activities.
• Strong problem solving, administration and management skills.
• Knowledge of Microsoft Office and basic computer operations.

Responsibilities

• Receive all incoming rental calls and vet leads with sales.
• Set up new customers, credit applications, rental forms, COIs.
• Manage rental contracts, COIs in ERP and SignNow when needed.
• Oversee rental fleet, transfers, and logistics with Transportation Coordinator.
• Process rental payments and refunds; handle insurance claims.
• Prepare and review service work orders and E-inspect for damage.
• Monitor receivables, credit protocols, and occasional invoicing.
• Report via PowerBI on utilization, maintenance, and freight recovery.
• Participate in weekly rental calls and drive department improvements.

Skills

Rental department experience

MS Office proficiency

Problem solving

Administration

Management skills

Tools

PowerBI

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift

Our Construction Equipment Group is seeking a full-time Rental Manager for our Orland Park, IL branch. The expected base salary for this role ranges between $80,000-$100,000 based on candidate experience. This role is responsible for the efficient & profitable operation of the branch rental department. This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.

Responsibilities Include, But Are Not Limited To

• Receive all incoming rental calls
  • Vetting rental leads and working with assigned sales team members
  • Quoting rentals by using our internal rate sheet both verbal and written
• New Customer Set Up
  • Requesting Credit Applications
  • Requesting Rental Forms
  • Requesting customer’s Certificate of Insurance and ensuring proper coverage
    • Maintaining current COI’s on file for each rental contract
    • Explain & offer our RPP program
  • Processing rental payments via paytrace
    • Processing all first time rental payments upfront
• Create Rental / Demo Contracts / Internal Contracts
  • Maintain 100% signed contracts and COI’s in ERP
  • Utilize SignNow
• Managing Rental Fleet
  • Utilize team’s folder for approvals process
  • Performing equipment transfers
  • Working with the Transportation Coordinator for logistics needs
  • Creating and utilizing traffic forms
  • Utilizing JCB Livelink for machine tracking
  • Auditing equipment data for accuracy
  • Requesting the linking / de-linking of attachments
  • Maintaining a profitable rental model
• Requesting Rental Preparations and Rental Check-In’s
  • Working with the service department to ensure rental units are maintained and ready for rental
  • Review all Service Work Orders billed internally to the rental department
  • Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
  • Work with the Rental Manager to process all insurance claims
  • Billing miscellaneous charges due upon rental return
• Managing Rental Receivables
  • Follow company COD policy
  • Review weekly provided reports for past due accountsIssue rental credits when necessary
    • Following credit protocols via “Approvals” in teams
  • Process payments via Paytrace as needed for any department
• Processing Purchase Orders
  • Coding trucking invoices
  • Coding re-rental invoices
  • Creating manual sales invoices as needed
• Reporting
  • Utilizing PowerBI
    • Utilization
    • Repair & Maintenance
    • Freight Recovery
• Participate in weekly rental calls
  • Prep for meeting topics throughout the week
  • Contribute to improvements in the rental department

Qualifications

• Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.
• Minimum of 2 years’ rental department experience.
• Possesses a clear understanding of the Rental Department and all related activities.
• Possesses excellent problem solving, administration, and management skills.

About Alta

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

So, let’s start the conversation.

What We Look For

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!