Rental & Logistics Coordinator - Equipment Solutions

Cleveland Brothers CAT; Eighty Four (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off (PTO)

Profit sharing

Job summary

Cleveland Brothers Equipment Co., Inc. is seeking a Rental Coordinator to join our team. You will handle rental and sales calls, qualify customer needs, and educate customers on equipment use and safety.

You will initiate contracts, obtain payment-terms information, process payments, and coordinate with service and transportation teams to ensure rental readiness and timely deliveries across locations.

Qualifications

• Must be organized and detail oriented with the ability to handle multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• Flexibility and teamwork across locations.
• Knowledge of company policies and procedures.
• Basic keyboard skills and proficiency with Lotus Notes and DBSI.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Educate customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments to arrange rental ready status of the fleet.
• Communicate with transportation for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurer.
• Assist other Rental Coordinators and Sales staff in maximizing rental inventory utilization.
• Perform other duties as assigned by Supervisor.

Skills

Equipment knowledge

Communication

Multitasking

Lotus Notes

DBSI

Tools

Microsoft Office

Job description

Cleveland Brothers Equipment Co., Inc. is seeking a Rental Coordinator to join our team. You will handle rental and sales calls, qualify customer needs, and educate customers on equipment use and safety.

You will initiate contracts, obtain payment-terms information, process payments, and coordinate with service and transportation teams to ensure rental readiness and timely deliveries across locations.