Housing Program Specialist (Wage/Hourly)

Commonwealth of VA Careers; Richmond (VA); Remote; USD 34,000 - 43,000; Part time

Job summary

The Virginia Department of Housing and Community Development (DHCD) is seeking a part-time Housing Program Specialist to support the Energy Efficiency team. The role focuses on administering the Weatherization Deferral and Repair Program (WDR), Weatherization Assistance Program (WAP), EHARP, and ARP to improve housing outcomes.

Responsibilities include eligibility determinations, CAMs database management, remittance/invoice processing, client inquiries, and document verification to ensure

Qualifications

• Experience in business administration, financial operations, including payment processing, expense reporting, and financial account reconciliation, with a strong emphasis on accuracy, compliance, and timely execution.
• Extensive experience using spreadsheets and database programs to analyze complex data sets, generate reports, track performance metrics, and support strategic decision-making.
• Experience in managing multiple programs, multiple priorities, and/or project management while ensuring alignment with division goals and timelines.
• Demonstrated excellence in written, verbal, and interpersonal communication, with the ability to convey complex information clearly, engage diverse audiences, and foster collaborative relationships across organizational levels and with stakeholders.

Responsibilities

• Determining applicant eligibility
• Ensuring accurate and consistent use of the CAMs database system
• Assisting with remittance and invoice processing
• Communicating with clients to address inquiries
• Verifying and processing required documentation to support successful application outcomes

Skills

Attention to detail

Communication skills

Time management

Analytical thinking

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Title: Housing Program Specialist (Wage/Hourly)

State Role Title: Prog Admin Specialist I

Hiring Range: $25.00-$31.25

Pay Band: 4

Agency: Dept of Housing & Cmnty Devel

Location: Main Street Centre

Agency Website: https://www.dhcd.virginia.gov/

Recruitment Type: General Public - G

Job Duties

DHCD Welcomes Veterans and Veteran Spouses!

Join Our Team at the Virginia Department of Housing and Community Development (DHCD)!

The Virginia Department of Housing and Community Development (DHCD) is seeking a part-time Housing Program Specialist to join the Energy Efficiency team within the Housing and Community Development Division. This position offers an opportunity to implement innovative, community-focused housing initiatives and support the daily operations of key programs related to the management and administration of essential DHCD programs. These programs include the Weatherization Deferral and Repair Program (WDR), the Weatherization Assistance Program (WAP), the Essential Home Accessibility and Repair Program (EHARP), and the Accessibility and Repair Program (ARP).

The Housing Program Specialist will ensure that program delivery complies with federal, state, and agency regulations, policies, and procedures. The incumbent will help maximize the program's impact across the Commonwealth by performing a variety of programmatic functions, including:

• Determining applicant eligibility
• Ensuring accurate and consistent use of the Community Association Management Services (CAMs) database system
• Assisting with remittance and invoice processing
• Communicating with clients to address inquiries
• Verifying and processing required documentation to support successful application outcomes

This position plays a critical role in advancing DHCD’s housing initiatives by ensuring operational efficiency, regulatory compliance, and responsive service delivery.

This position is telework-eligible and adheres to the Commonwealth of Virginia’s telework policy 1.61.

Minimum Qualifications

Experience in business administration, financial operations, including payment processing, expense reporting, and financial account reconciliation, with a strong emphasis on accuracy, compliance, and timely execution.

Extensive experience and proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with a demonstrated ability to create detailed reports, draft high-quality documents, and develop impactful presentations tailored to diverse audiences.

Considerable experience using spreadsheets and database programs to analyze complex data sets, generate reports, track performance metrics, and support strategic decision-making.

Experience in managing multiple programs, multiple priorities, and/or project management while ensuring alignment with division goals and timelines.

Demonstrated excellence in written, verbal, and interpersonal communication, with the ability to convey complex information clearly, engage diverse audiences, and foster collaborative relationships across organizational levels and with stakeholders.

Ability to engage effectively with diverse constituencies, assess their unique needs, and tailor support strategies to ensure responsive and appropriate assistance.

Additional Considerations

Experience in administering and tracking payments with state and federal grants is preferred

Experience interacting with limited-income communities and housing programs.

Lay off Policy 1.3

If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.

DHCD Welcomes Veterans and Spouses

We are committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.

Sponsorship

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Reasonable Accommodations

Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer

The Department of Housing and Community Development practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Diversity, Opportunity, and Inclusion

DHCD is committed to providing valuable opportunities for a diverse and inclusive environment where all employees feel supported. DHCD seeks to work with partners, grantees, and vendors who demonstrate a commitment to diversity and inclusion as a practice and have a demonstrated record of this commitment.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: Human Resources

Phone: N/A

Email: [e-mail]

Note

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.