Rental Fleet Claims Coordinator

Germain-Motor-Compan; Washington Township (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401k Match

Paid Vacation

Competitive wages

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Honda of Dublin is seeking a Rental Fleet Coordinator in Dublin, OH. The role focuses on managing the insurance claim process from start to finish while supporting internal teams and maintaining excellent customer service.

The ideal candidate has 2+ years in car rental, auto service, or claims, strong organizational skills, and proficiency with MS Office; bilingual skills are a plus. Full-time position with competitive wages and benefits.

Qualifications

• 2 years of experience in car rental, auto service, insurance claims, or customer service preferred.
• Strong attention to detail for weekly/monthly fleet audits.
• Proficient in Microsoft Office (Excel, Word) and comfortable learning rental/fleet management software TSD DEALER program.
• Strong written and verbal communication skills for customer-facing interactions.

Responsibilities

• Open and track repair/service orders.
• Accurately handle customer information for rental agreements and contracts.
• Documenting vehicle damage and noting pre-existing vs. new damage.
• Handle confidential customer and insurance information professionally.
• Resolving discrepancies during audits or disputed damage claims.

Skills

Attention to detail

Customer service

Organizational skills

Communication skills

Multitasking

Bilingual (a plus)

Tools

Excel

Word

TSD DEALER program

Job description

Germain Honda of Dublin is seeking a Rental Fleet Coordinator in Dublin, OH. The role focuses on managing the insurance claim process from start to finish while supporting internal teams and maintaining excellent customer service.

The ideal candidate has 2+ years in car rental, auto service, or claims, strong organizational skills, and proficiency with MS Office; bilingual skills are a plus. Full-time position with competitive wages and benefits.