Rental Fleet Claims Coordinator

Germain Chevrolet GMC of Sidney; Dublin, Northern (OH, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with employer match

Paid vacation and company holidays

Competitive wage plans

Ongoing professional development

Company outings and activities

Employee discounts

Job summary

Germain Honda of Dublin is seeking aRental Fleet Coordinator in Dublin, OH. This full-time role manages the insurance claim process from start to finish, coordinating with customers, insurers, and internal teams to ensure smooth operations.

You will track orders, document vehicle damage, and maintain confidential information while supporting audits and fleet management tasks. Prior experience in rental, service, or claims is preferred.

Qualifications

• 2 years of experience in car rental, auto service, insurance claims, or customer service preferred.
• Strong attention to detail for accurate weekly/monthly fleet audits.
• Proficient in Microsoft Office and capable of learning TSD DEALER fleet software.
• Strong written and verbal communication for customer-facing interactions.
• Familiarity with insurance carrier claim portals.
• Valid driver’s license; bilingual a plus.

Responsibilities

• Manage insurance claim process from start to finish.
• Open and track repair/service orders.
• Handle customer information for rental agreements and contracts.
• Document vehicle damage and distinguish pre-existing vs. new damage.
• Maintain confidentiality of customer and insurance information.
• Resolve discrepancies during audits or disputed claims.

Skills

Attention to detail

Organizational skills

Communication skills

Multitasking

Bilingual (nice to have)

Tools

Microsoft Excel

Microsoft Word

TSD DEALER

Job description

Germain Honda of Dublin is seeking aRental Fleet Coordinator in Dublin, OH. This full-time role manages the insurance claim process from start to finish, coordinating with customers, insurers, and internal teams to ensure smooth operations.

You will track orders, document vehicle damage, and maintain confidential information while supporting audits and fleet management tasks. Prior experience in rental, service, or claims is preferred.