RENTAL FIELD SERVICE TECHNICIAN

American Rental Association (ARA); Sterling (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Rental Field Service Technician to join their team in the Capital Region. This role involves applying mechanical aptitude to maintain and repair rental equipment both in the shop and at customer job sites. The ideal candidate will possess excellent troubleshooting skills and the ability to work independently or collaboratively. With a focus on customer service and integrity, this position offers a competitive sign-on bonus and comprehensive benefits, making it an exciting opportunity for those looking to advance their career in a supportive environment.

Benefits

Health, Dental, and Vision Insurance

Paid Time Off

401(k) with Match

Life and Disability Insurance

In-house Training Programs

Tuition Reimbursement

Employee Referral Bonus

Discounts on Cellular Service

Qualifications

• 3+ years of relevant field experience preferred.
• Ability to learn and apply new knowledge effectively.

Responsibilities

• Perform maintenance and repairs on rental equipment.
• Troubleshoot and determine proper repair procedures.

Skills

Troubleshooting Skills

Mechanical Aptitude

Communication Skills

Customer Service

Organizational Skills

Education

High School Diploma or GED

Tools

Technical Software

Job description

Rental Field Service Technician

We are currently offering up to a $5,000 sign-on bonus for experienced Rental Field Technician new hires.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C., is hiring a Rental Field Service Technician for the new stores in the Capital Region (DC & Baltimore).

The Rental Field Service Technician applies mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. A high school diploma or GED is required.

Bonus eligibility: Minimum of three years relevant field experience qualifies for a $5,000 sign-on bonus. Candidates with less than 3 years of experience are eligible for a $2,000 bonus. Bonuses are paid in two equal installments at 90 and 180 days of employment.

Requirements:

1. Excellent troubleshooting and analytical skills.
2. Intermediate mechanical aptitude.
3. Ability to perform repairs safely.
4. Ability to work independently and as part of a team.
5. Professional interaction with customers and personnel at all levels.
6. Strong verbal and written communication skills.
7. Self-directed, organized, with workload prioritization skills and a focus on customer service.
8. Ability to learn and apply new knowledge.
9. Proficiency with technical software, databases, and manuals.
10. Ability to work in a fast-paced environment.
11. Valid driver's license with a clean driving record.
12. Flexibility to work any shift and overtime as needed.
13. Promote a positive customer experience.
14. Uphold the Core Values of Integrity, Commitment, Excellence, and Teamwork, embracing The Carter Way.

Physical Requirements:

Must be able to stand, walk, use hands, reach, climb, kneel, crouch, crawl, talk, and hear. Frequently sit. Capable of lifting/moving up to 70 pounds. Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Benefits:

• Health, dental, and vision insurance
• Paid time off
• 401(k) with 0.75 to 1.25 match up to 6%
• Life and disability insurance
• In-house training programs
• Tuition reimbursement
• Employee referral bonus
• Discounts on cellular service, computers, tooling, vehicles

Carter Machinery Co. Inc. is an EEO/AA Employer. We encourage all qualified individuals, including minorities, females, veterans, and persons with disabilities, to apply.

We are a drug-free workplace. Sign-on bonus rules may vary for rehires.

For more information on your employment rights, review the Know Your Rights notice from the Department of Labor.