Job Posting Start Date: 03-21-2025
Job Posting End Date: [Please specify if available]
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Technician - Remote (Atlanta area).
Reporting to the Director, Field Applications, the Field Service Technician - Remote (Atlanta area) is responsible for providing service and support at customer sites throughout their assigned territory.
What a typical day looks like:
- Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional manner.
- Prepare technical reports/test sheets, monitor spare parts, tools/equipment, consumables, etc.
- Maintain and follow safety regulations for the company and the specific sites where working.
- Attend all appropriate site meetings.
- Interface with Project Management and Site personnel.
- Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
- Communicate regularly with Project Managers, receiving and relaying information.
- Proactively work to eliminate waste and add value to all processes.
- Adhere to all relevant health and safety regulations and perform work practices that are safe.
- Adhere to company policies and rules.
- Perform additional duties as required.
The experience we're looking to add to our team:
- Education to the Associate's level in electrical power distribution or a related field and/or 5+ years of similar work experience. Military experience is preferred. Data Center or equivalent mission-critical system experience is preferred.
- Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and communication protocols. Three to five years' experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
- Knowledge of UL Standards such as UL67 Panelboards, UL1008 Transfer Switch Equipment, UL1008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, UL 1558 Metal-Enclosed Low-Voltage Power Circuit Breaker Switchgear, and other relevant standards.
- Ability to read and understand electrical schematics.
- Ability to use test equipment, including multimeters, current meters, and related devices.
What you'll receive for your great work:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Pay Range (Applicable to US Remote)
Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate: $66,300.00 USD - $91,100.00 USD annually.
Additional Information
Job Category: Design, Process & Technology Engineering
Is Sponsorship Available? No