RENTAL FIELD SERVICE TECHNICIAN

American Rental Association (ARA); District Heights (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Rental Field Service Technician to join their team in District Heights, Maryland. This role involves applying advanced mechanical skills to maintain and repair Caterpillar and allied rental equipment both in the shop and at customer sites. The ideal candidate will have a strong mechanical aptitude, excellent troubleshooting abilities, and a commitment to providing exceptional customer service. With a competitive starting range and a variety of benefits, this opportunity offers a chance to grow in a supportive environment while making a significant impact in the field.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Match

Life Insurance

Disability Insurance

Tuition Reimbursement

Employee Referral Bonuses

Discounts on Services

Qualifications

• 3+ years of experience in mechanical service and repairs on Caterpillar equipment.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain and repair rental equipment at customer sites.
• Troubleshoot and determine repair procedures.

Skills

Mechanical Aptitude

Troubleshooting

Customer Interaction

Technical Software Proficiency

Communication Skills

Education

High School Diploma or GED

Tools

Technical Software

Job description

Rental Field Service Technician

Sign-on Bonus: $5,000 for new hires, payable in two installments: $2,500 after 90 days and $2,500 after 180 days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C., is hiring a Rental Field Service Technician in District Heights, Maryland. The technician applies advanced mechanical skills to maintain and repair Caterpillar and allied rental equipment both in the shop and at customer sites. Responsibilities include troubleshooting, determining repair procedures, and preparing parts requisitions. Candidates should have at least three years of experience in advanced mechanical service and repairs on Caterpillar and comparable equipment. A high school diploma or GED is required.

Requirements:

1. Thorough knowledge of engines, transmissions, electrical systems, and related components for troubleshooting and analysis.
2. Advanced mechanical aptitude.
3. Ability to repair Caterpillar and allied equipment.
4. Ability to work independently and in a team.
5. Professional interaction with customers.
6. Strong verbal and written communication skills.
7. Self-directed, organized, with workload prioritization skills.
8. Willingness to learn and apply new knowledge.
9. Proficiency with technical software, databases, and manuals.
10. Excellent driving record; ability to obtain CDL and/or DOT certification.
11. Flexibility to work additional hours as needed.
12. Commitment to providing a positive customer experience.
13. Upholding Carter’s Core Values: Integrity, Commitment, Excellence, and Teamwork.

Physical Requirements:

The role requires the ability to stand, walk, handle objects, reach, climb, stoop, kneel, crouch, crawl, talk, hear, sit, lift/move up to 70 pounds, and have specific vision capabilities.

Compensation and Benefits:

Starting Range: $32.34 - $45.35 per hour. Actual salary varies based on experience, skills, education, location, and other factors. Compensation may include performance-based incentives.

• Overtime opportunities
• Shift differential (if applicable)
• Health, dental, vision insurance
• Paid time off
• 401(k) with up to 6% match
• Life and disability insurance
• In-house training and tuition reimbursement
• Employee referral bonuses
• Discounts on various services and products

Additional Information:

Carter Machinery Co. Inc. is an Equal Opportunity Employer and a drug-free workplace. All qualified individuals, including minorities, females, veterans, and persons with disabilities, are encouraged to apply. Sign-on bonus eligibility may have specific rules, especially for rehires. For more information on your employment rights, visit the Know Your Rights notice from the Department of Labor.