Rental Equipment Specialist

Hills Machinery Company; Charleston (SC); On-site; USD 25,000 - 36,000; Full time

Job summary

Hills Machinery Company is seeking a Rental Representative in Charleston, SC to drive outdoor sales, manage equipment rentals, and deliver exceptional customer service. You will work with the Outside Sales Team and Product Support Staff to build lasting customer relationships and maximize machine utilization.

Responsibilities include handling rental transactions, preparing contracts, explaining fees, and coordinating deliveries.

Qualifications

• 5 years of rental experience preferred.
• Positive, solutions-oriented mindset with strong time management and organizational skills.
• Excellent verbal/written and interpersonal communication skills.
• Ability to work with all levels of employees, management, and customers.
• Knowledge of equipment and local market preferred.
• Proficiency with Microsoft Office and in-house systems.

Responsibilities

• Rent equipment or arrange for service to customers.
• Prepare rental forms and contracts; obtain signatures and information.
• Maintain rental contract files and handle daily/monthly records.
• Explain rental fees and item specifications to customers.
• Answer calls, take orders, and log logs.
• Build long-term relationships with customers and promote add-on equipment.
• Ensure delivery conditions and schedule, communicate delays.

Skills

Customer service

Sales skills

Communication skills

Time management

Problem solving

Self-motivation

Tools

Microsoft Office

In-house computer systems

Job description

Hills Machinery Company is seeking a Rental Representative in Charleston, SC to drive outdoor sales, manage equipment rentals, and deliver exceptional customer service. You will work with the Outside Sales Team and Product Support Staff to build lasting customer relationships and maximize machine utilization.

Responsibilities include handling rental transactions, preparing contracts, explaining fees, and coordinating deliveries.