Equipment Rental Specialist - Field & Customer Solutions

Hills Machinery Company; Greensboro (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hills Machinery Company in Greensboro, NC is seeking an Outside Rental Representative to manage customer transactions over the phone and in person, and to maximize machine utilization in the local trade area. You will build relationships with customers and colleagues, rent equipment, prepare contracts, collect payments, and advise on equipment usage while maintaining accurate records and safety compliance.

This role operates in a fast-paced outdoor sales environment and offers growth within the

Qualifications

• Minimum 5 years of rental experience preferred.
• Excellent verbal and written communication skills.
• Ability to work with customers and co-workers professionally.
• Knowledge of equipment and local market preferred.
• Proficient with Microsoft Office and in-house systems.

Responsibilities

• Rent equipment or arrange for provision of service to customer.
• Prepare rental forms and contracts; obtain customer signature and other information as required.
• Maintain daily and monthly contract file.
• Explain rental fees and provide information about rented items, such as basic operation or description.
• Collect deposit or payment or record credit charges by maintaining customer charge file daily and balancing daily sales receipts.
• Answer telephone and receive orders by phone; maintain required phone logs.
• Recommend items to customers that meet their needs; discuss customer needs and suggest suitable equipment.
• Promote add-on rental equipment for appropriate application; act as a resource of information on local market options.
• Notify customers of delivery conditions and delays; coordinate with delivery teams.

Skills

Rental experience

Customer service

Sales ability

Team collaboration

Problem solving

Tools

Microsoft Office

In-house computer systems

Job description

Hills Machinery Company in Greensboro, NC is seeking an Outside Rental Representative to manage customer transactions over the phone and in person, and to maximize machine utilization in the local trade area. You will build relationships with customers and colleagues, rent equipment, prepare contracts, collect payments, and advise on equipment usage while maintaining accurate records and safety compliance.

This role operates in a fast-paced outdoor sales environment and offers growth within the