Rental Customer Advocate & Vehicle Prep (Part-Time)

Hertz; Allentown (Lehigh County); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Up to 40% off Hertz rentals

Medical, Dental & Vision plans

401(k) employer matching

Paid Parental Leave & Adoption Support

Employee Assistance Program

Educational Reimbursement

Voluntary Insurance Programs

Theme Park Tickets, Gym Discounts

Job summary

Hertz in Allentown is seeking a Part Time Flexible Customer Service Associate to assist customers with rental needs, offer additional products and services, and maintain high levels of customer satisfaction. The role includes shuttling customers, preparing vehicles for pick-up, and performing vehicle care such as cleaning, checking for damage, fueling, and refilling fluids.

This position emphasizes ownership, accountability, and initiative, with opportunities to engage in sales and growth within

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Ability to sit, stand, walk, bend and twist, climb, drive, push and pull, speak, hear, write, lift, see and read as required.
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers on rental and maximize revenue by offering products and services.
• Shuttle customers and provide world-class customer service and sales support.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling and refilling fluids.

Skills

Strong communication

Ownership

Accountability

Initiative

Job description

Hertz in Allentown is seeking a Part Time Flexible Customer Service Associate to assist customers with rental needs, offer additional products and services, and maintain high levels of customer satisfaction. The role includes shuttling customers, preparing vehicles for pick-up, and performing vehicle care such as cleaning, checking for damage, fueling, and refilling fluids.

This position emphasizes ownership, accountability, and initiative, with opportunities to engage in sales and growth within