Rental Coordinator: Fast-Paced CAT Equipment Rentals

Ziegler Caterpillar; Shakopee (MN); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 15 days

9 paid holidays

401(k) with match

HSA

Disability insurance

Parental leave

Fitness discount

Education assistance

Job summary

Ziegler Inc. in Minnesota is seeking a Rental Coordinator to create, maintain, and close rental agreements while communicating updates with internal and external customers. The role is on-premise in the branch with a Monday–Friday schedule and potential overtime.

The position requires a high school diploma or GED, strong customer focus, and ability to multitask in a fast-paced environment. Benefits are available for full-time staff, including health and retirement plans.

Qualifications

• Customer-focused and detail-oriented individual.
• Ability to multi-task in a fast-moving environment.
• Proficient in Microsoft Office Suite and related software.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service.
• Answer incoming calls from Sales Representatives, customers, and the rental call center.
• Generate customer quotes, create and close rental agreements using Ziegler’s rental software.
• Monitor rental reports to manage daily tasks and ensure process compliance.
• Coordinate equipment deliveries and returns with Transportation Department.
• Ensure accurate invoices and collect unpaid balances.
• Maintain knowledge of rental fleet equipment and applications.
• Collaborate with team, management, and other departments.
• Assist with inventory management when needed.
• Follow up with Sales Reps and customers via phone and other channels.
• Participate in after-hours, on-call support as needed.
• Assist with special projects and training as required.

Skills

Customer focus

Attention to detail

Dependability

Efficiency

Planning & organization

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Ziegler Inc. in Minnesota is seeking a Rental Coordinator to create, maintain, and close rental agreements while communicating updates with internal and external customers. The role is on-premise in the branch with a Monday–Friday schedule and potential overtime.

The position requires a high school diploma or GED, strong customer focus, and ability to multitask in a fast-paced environment. Benefits are available for full-time staff, including health and retirement plans.