Rental Coordinator (On-Site)

Ziegler Caterpillar; Shakopee (MN); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 15 days

9 paid holidays

401(k) with match

HSA

Disability insurance

Parental leave

Fitness discount

Education assistance

Job summary

Ziegler Inc. in Minnesota is seeking a Rental Coordinator to create, maintain, and close rental agreements while communicating updates with internal and external customers. The role is on-premise in the branch with a Monday–Friday schedule and potential overtime.

The position requires a high school diploma or GED, strong customer focus, and ability to multitask in a fast-paced environment. Benefits are available for full-time staff, including health and retirement plans.

Qualifications

• Customer-focused and detail-oriented individual.
• Ability to multi-task in a fast-moving environment.
• Proficient in Microsoft Office Suite and related software.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service.
• Answer incoming calls from Sales Representatives, customers, and the rental call center.
• Generate customer quotes, create and close rental agreements using Ziegler’s rental software.
• Monitor rental reports to manage daily tasks and ensure process compliance.
• Coordinate equipment deliveries and returns with Transportation Department.
• Ensure accurate invoices and collect unpaid balances.
• Maintain knowledge of rental fleet equipment and applications.
• Collaborate with team, management, and other departments.
• Assist with inventory management when needed.
• Follow up with Sales Reps and customers via phone and other channels.
• Participate in after-hours, on-call support as needed.
• Assist with special projects and training as required.

Skills

Customer focus

Attention to detail

Dependability

Efficiency

Planning & organization

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment. The Rental Coordinator will work on-premise in the hiring branch.
Schedule: Monday–Friday, 7:00 a.m.–3:30 p.m. Overtime opportunities may arise periodically, though they are not guaranteed.

Responsibilities:

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Qualifications:

• High School Diploma or GED; 2 or 4 year degree preferred
• Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
• Ability to multi-task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Minimum Physical Requirements:

• Walking, talking, hearing

• Working conditions may be both indoor and outdoor; noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900

Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.