Rental Coordinator (On-Site)

Ziegler Caterpillar; Mankato (MN); On-site; USD 49,900 - 73,900; Full time

Benefits offered by this job

Health, Dental, Vision and Life Insurance

15 days of PTO in your first year

401(k) plan with company contribution

Paid Parental Leave

Education Assistance

Job summary

Ziegler Caterpillar in Mankato, MN is seeking a Rental Coordinator to handle rental agreements and ensure excellent customer service. In this role, you will assist customers with equipment needs and collaborate with the Rental Sales Team.

The successful candidate will have a high school diploma (or equivalent), ideally with experience in the rental industry. Ziegler offers great benefits and a supportive work environment.

Qualifications

• Must be able to multi-task in a demanding environment.
• Experience in the rental industry preferred.

Responsibilities

• Provide rental support to the Rental Sales Team.
• Answer incoming calls and assist customers.
• Generate quotes and manage rental agreements.
• Monitor rental reports and coordinate deliveries.

Skills

Customer focus

Attention to detail

Dependability

Efficiency

Planning and organization

Education

High School Diploma or GED; 2 or 4-year degree preferred

Tools

Microsoft Office Suite

Rental software

Job description

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding role where employees help customers solve real world problems with industry leading Cat® Construction equipment. The Rental Coordinator will work on-premise in the hiring branch.

Schedule

Monday–Friday, 8:30 a.m.–5:00 p.m. Overtime opportunities may arise periodically, though they are not guaranteed.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Qualifications

• High School Diploma or GED; 2 or 4 year degree preferred
• Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
• Ability to multi-task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Minimum Physical Requirements

• Walking, talking, hearing
• Working conditions may be both indoor and outdoor; noise level may be moderate at times

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

See Yourself at Ziegler

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy: if the customer is successful, then Ziegler will be successful. This is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This includes great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

Compensation

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900.

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO in your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.