Rental Coordinator: Equipment Delivery & Customer Service

Bestline; New Jersey; On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with partial company match

Short- & long-term disability

Life insurance

Employee Assistance Program (EAP)

Employee discount

Paid vacation, sick time, and holidays

Boot reimbursement

Job summary

Best Line Equipment in Keyport, NJ is seeking a Rental Counter Specialist to manage rental contracts, coordinate equipment deliveries and pickups, and monitor the status of construction and heavy rental equipment. The role blends customer service with hands-on equipment coordination.

Responsibilities include answering calls, confirming reservations, providing equipment information, logging transactions, assisting with loading/unloading, and supporting sales staff.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license and CDL required for local equipment deliveries.
• Minimum six months of relevant experience with construction equipment.
• Strong interpersonal and communication skills for customer interaction.
• Ability to assist with loading, unloading, and moving equipment.
• Reliable, safety-conscious, and customer-focused in a fast-paced environment.

Responsibilities

• Answer incoming calls from customers and confirm reservations.
• Provide information about rented equipment and coordinate transfers.
• Maintain records of transactions, billing cycles, and equipment movements.
• Assist with loading/unloading and local equipment deliveries as needed.
• Support inside and outside sales personnel and keep a clean image for the store.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Safety consciousness

Problem solving

Education

High school diploma or equivalent

Tools

Rollback truck operation

Tractor-trailer operation

Job description

Best Line Equipment in Keyport, NJ is seeking a Rental Counter Specialist to manage rental contracts, coordinate equipment deliveries and pickups, and monitor the status of construction and heavy rental equipment. The role blends customer service with hands-on equipment coordination.

Responsibilities include answering calls, confirming reservations, providing equipment information, logging transactions, assisting with loading/unloading, and supporting sales staff.