Rental Coordinator

Vacuum Truck Rentals; Northborough (MA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Short and Long Term Disability

Vision insurance

Life insurance

Paid time off

Job summary

Rentix Solutions is hiring in Northborough, MA for a full-time role that blends office duties with hands-on rental operations around commercial trucks and equipment. You will assist with check-ins/outs, inspections, and yard activities to support daily operations.

The position seeks a candidate with a HS diploma or GED, 4 years in an office/admin/customer service setting, and preferred rental/equipment experience. Strong organizational, communication, and MS Word/Excel skills are essential.

Qualifications

• High School Diploma or GED required; college degree preferred.
• 4 years of experience in an office, administrative, customer service, or similar environment preferred.
• Previous rental or equipment industry experience strongly preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and interpersonal skills (listening, verbal, and written).
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Word and Excel.
• Ability to learn company rental and business systems.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Answer incoming customer calls and provide outstanding customer service.
• Coordinate truck and equipment rentals, returns, and related documentation.
• Assist with truck and equipment check-ins and check-outs.
• Conduct basic equipment inspections and document condition reports.
• Assist the Branch Manager with rental and sales activities.
• Process rental agreements, customer paperwork, billing, and invoicing.
• Assist with collections and account follow-up.
• Verify customer insurance and credit requirements.
• Order and maintain office supplies and inventory.
• Support daily yard and branch operations as needed.
• Perform other administrative and operational duties as assigned.

Skills

Office experience

Customer service

Rental industry

Organizational skills

Communication skills

MS Word

Excel

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

MA Northborough - Northborough, MA 01532

Overview

Salary Range

$18.00 - $30.00 Hourly

Position Type

Full Time

Travel Percentage

Description

Position Overview

This position combines office responsibilities with hands‑on rental operations. The ideal candidate enjoys customer interaction, staying organized, and working around commercial trucks and equipment. This is not strictly a desk job. Team members regularly assist with equipment check‑ins, check‑outs, inspections, and yard activities to support daily operations.

Responsibilities

• Answer incoming customer calls and provide outstanding customer service.
• Coordinate truck and equipment rentals, returns, and related documentation.
• Assist with truck and equipment check‑ins and check‑outs.
• Conduct basic equipment inspections and document condition reports.
• Assist the Branch Manager with rental and sales activities.
• Process rental agreements, customer paperwork, billing, and invoicing.
• Assist with collections and account follow‑up.
• Verify customer insurance and credit requirements.
• Order and maintain office supplies and inventory.
• Support daily yard and branch operations as needed.
• Perform other administrative and operational duties as assigned.

Qualifications

.Requirements

• High School Diploma or GED required; college degree preferred.
• 4 years of experience in an office, administrative, customer service, or similar environment preferred.
• Previous rental or equipment industry experience strongly preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and interpersonal skills (listening, verbal, and written).
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong customer service and problem‑solving skills.
• Proficiency in Microsoft Word and Excel.
• Ability to learn company rental and business systems.
• Valid driver’s license and reliable transportation required.
• 401(k)
• 401(k) matching
• Health insurance
• Short and Long Term Disability insurance
• Vision insurance
• Life insurance
• Paid time off

Schedule

• Full Time
• Monday through Friday

Rentix Solutions: The Way We Work

• Continuously seek innovative ways to improve branch performance and customer satisfaction.
• Foster teamwork, accountability, and open communication.
• Lead with integrity, professionalism, and respect.
• Promote a safe work environment and ensure compliance with company policies and regulatory requirements.
• Deliver exceptional service to both internal and external customers.

Rentix Solutions is an Equal Opportunity Employer

About Rentix Solutions

Welcome to Rentix Solutions

Built on the foundations of VTR and JDC — two, industry‑leading organizations with decades of shared expertise — Rentix Solutions formed in 2026 to serve customers nationwide as a trusted provider of specialty equipment rentals, sales, parts, and service. At Rentix, we take pride in supporting our customers, and we're just as focused on making sure our talented staff can thrive and grow with us. As an organization, we're guided by four principles: integrity, dedication, commitment, and excellence. These words help us stay on track, and keep us moving forward towards shared success. We give our best, every day — for our customers, and for our team. Check out our job opportunities below. We can't wait for you to join us.

https://www.rentixnow.com/