Rental Coordinator

EquipmentShare; Huntsville (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the construction industry is seeking a Rental Coordinator in Huntsville, AL. This role involves scheduling rentals, maintaining customer relations, and ensuring customer satisfaction. The ideal candidate will have strong interpersonal skills and a high school diploma. EquipmentShare offers competitive benefits and opportunities for career advancement.

Benefits

Medical, Dental and Vision benefits

Generous paid time off (PTO)

401(k) with company match

Annual tool and boot reimbursements

Fitness Membership stipends

Company sponsored events

Paid volunteer time

Opportunities for career advancement

Qualifications

• Ability to build and maintain customer relationships.
• Strong listening skills to solve customer problems.

Responsibilities

• Schedule rentals and maintain customer service standards.
• Respond to customer inquiries and resolve complaints.
• Develop new sales strategies to increase market share.

Skills

Interpersonal Skills

Problem-Solving

Customer Service

Education

High School diploma or equivalent

Job description

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EquipmentShare is Hiring a Rental Coordinator

EquipmentShare is immediately hiring a Rental Coordinator for our rental facility in Huntsville, AL to be responsible for scheduling rentals and maintaining customer service standards with customers.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours.

Primary Responsibilities

At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Develop new sales strategies and techniques to increase our market share and improve our customer experience
  
  

Why We’re a Better Place to Work

• Competitive salary
• Medical, Dental and Vision benefits coverage for full-time employees
• Generous paid time off (PTO) plus company paid holidays
• 401(k) and company match
• Annual tool and boot reimbursements for those in applicable jobs
• Fitness Membership stipends plus seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
• Opportunities for career advancement and professional development
• Access to industry leading diagnostic tools
  
  

Skills & Qualifications

Required Skills/Abilities:

• You’re a great listener and care about solving your customer’s problems
• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
• You have strong interpersonal and problem-solving skills
• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
  
  

Education And Experience

• High School diploma or equivalent
  
  

EquipmentShare is an EOE M/F/D/V

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Construction

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