RENTAL COORDINATOR

Equipment Depot; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the construction rental industry is seeking a Rental Coordinator to identify customer needs and provide solutions. The role involves taking orders, coordinating with service operations, and ensuring customer satisfaction while maintaining competitive rental rates. Ideal candidates will have a high school diploma and experience in the industry.

Qualifications

• Experience in the construction rental industry preferred.
• Proficiency in scheduling and overseeing delivery.

Responsibilities

• Determine customer needs daily.
• Coordinate with Service Operations on rental maintenance costs.
• Establish competitive rental rates.

Skills

Problem Solving

Customer Service

Communication

Education

High School Diploma

Tools

Computer Skills

Job description

Join to apply for the RENTAL COORDINATOR role at Equipment Depot.

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Position Summary

Rental professional with experience in the construction rental industry to identify customer needs and provide solutions that ensure profitability and customer satisfaction.

Essential Functions

• Determine customer needs daily.
• Take orders and requests from internal and external customers.
• Problem solve or refer customers to appropriate personnel.
• Fulfill customer orders per company guidelines.
• Coordinate with Service Operations on rental maintenance costs.
• Communicate essential information to all stakeholders.
• Establish competitive rental rates.
• Review and approve service work orders, ensuring warranty filing.
• Monitor market trends, utilization, and competitor activities.
• Maintain accurate records and billing.
• Collaborate with departments to increase sales and profit.
• Continuously improve skills and seek process innovations.
• Maintain safety, appearance, and equipment standards.
• Uphold company values and understand customer needs.

Qualifications

• High School Diploma or equivalent.
• Experience in the industry preferred, including scheduling and overseeing delivery/transportation.
• Proficiency in computer skills.

Work Environment

Varies from office to job site and industrial locations.

Core Values

• Passion to Perform
• Trust to Act
• Act Responsibly
• Make it Fun!

EOE statement and legal disclaimers included.