Rental Car Experience Specialist (Flexible Shifts)

Hertz; Madison (WI); Hybrid; USD 37.000 - 46.000; Vollzeit

Zusammenfassung

Hertz in Madison, WI seeks a Rental Car Customer Service Associate to deliver a smooth rental experience. You will assist customers with rentals and returns, promote products, and help ensure vehicles are clean, fueled, and ready for pick-up. This fast-paced role blends service, sales support, and vehicle operations.

The position offers an $18.00/hour base wage plus monthly incentives, with performance-based rewards and growth opportunities within a customer-facing team.

Qualifikationen

• Experience in customer-facing environment preferred.
• Strong communication and interpersonal skills.
• Ability to navigate multiple systems while assisting customers in person or by phone.

Aufgaben

• Provide friendly, professional service throughout rental and return process.
• Greet customers and share local information and directions.
• Use sales techniques to identify customer needs and offer products/services.
• Prepare rental/return documents and explain terms and charges clearly.
• Qualify customers per rental requirements and follow Hertz policies.

Kenntnisse

Customer service

Sales support

Typing

English fluency

Multilingual

Teamwork

Computer skills

Jobbeschreibung

Hertz in Madison, WI seeks a Rental Car Customer Service Associate to deliver a smooth rental experience. You will assist customers with rentals and returns, promote products, and help ensure vehicles are clean, fueled, and ready for pick-up. This fast-paced role blends service, sales support, and vehicle operations.

The position offers an $18.00/hour base wage plus monthly incentives, with performance-based rewards and growth opportunities within a customer-facing team.