Rental Car Customer Service Agent

WorldICRA; Tallahassee (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Flexible schedule

DailyPay access

Job summary

Managed Labor Solutions is hiring a Rental Car Customer Service Agent for our partner location. You will greet customers, verify licenses, and expedite rentals to ensure a smooth arrival process.

Role requires English proficiency, a valid driver's license, and a flexible schedule including nights, weekends, and holidays. Outdoor work in varying weather with moderate noise is expected.

Qualifications

• Valid driver's license required.
• 18 years of age or older.
• Flexible schedule including nights, weekends and holidays.
• Previous customer service experience and sales skills.
• Able to work in a fast-paced environment with multiple tasks.
• Willingness to work outdoors in varying weather and moderate noise.
• Detail oriented and computer literate.
• Proficient in English.

Responsibilities

• Greet customers upon arrival.
• Expedite the car rental process so customers can get to their destination quickly and easily.
• Verify driver's license and reservations.
• Assign keys and rental agreements and explain charges on the invoice.
• Process car exchanges in the Rental Car computer system.
• Resolve customer issues and concerns professionally.

Skills

Customer service experience

Sales skills

Detail oriented

Computer literate

Proficiency in English

Flexible schedule

Job description

Are you a people person looking for a flexible schedule plus access to DailyPay? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

What you'll do:

• Greet customers upon arrival
• Expedite the car rental process so customers can get to their destination quickly and easily
• Verify driver's license and reservations
• Assign keys and rental agreements and be able to explain charges on the invoice
• Process car exchanges in the Rental Car computer system
• Resolve customer issues and concerns professionally

Benefits:

• Health insurance
• Dental insurance
• Flexible schedule
• DailyPay access

What we require:

• Valid driver's license
• 18 years of age or older
• Must be flexible with schedule to work night, weekends and holidays as needed
• Previous customer service experience and sales skills
• Ability to work in a fast paced environment with a variety of tasks
• Willingness to work outdoor in weather conditions with moderate noise level
• Detail oriented
• Computer literate
• Proficiency in English

Extra points for this

• 6 months of customer service experience
• Previous experience in baggage handling or customer-facing role