Rental Car Return Agent

WorldICRA; Lahaina, Northern (HI, KY); Hybrid; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Flexible schedule

Job summary

Managed Labor Solutions is hiring a Rental Car Return Agent to greet customers dropping off rentals and to help move the returns process quickly and smoothly.

You will secure keys, verify documentation, inspect vehicles for damages, and assist customers with the return flow. The role requires a valid driver's license, being 18 or older, and flexibility to work nights, weekends, and holidays as needed.

Qualifications

• Customer service experience or aptitude is helpful.
• Strong communication skills are essential.
• Attention to detail ensures proper key handling and documentation.

Responsibilities

• Greet customers dropping off their rental car.
• Secure vehicle keys and confirm required documentation.
• Expedite the rental return process for smooth customer flow.
• Inspect for damages and remind customers to check belongings.
• Identify items found in vehicles and log them for lost and found.

Skills

Customer service

Communication

Attention to detail

Job description

Do you enjoy working outside and meeting people from around the world daily? Need a flexible schedule? Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners.

What you'll be doing:

• Greet customers dropping off their rental car
• Secure vehicle keys from the customer and confirm necessary documentation and checks are performed as needed
• Expedite the rental return process so customers can continue to their destinations
• Check for damages with visual inspection and remind customer to check for personal belongings
• Identify any items found in the vehicle with a unit number, date, time and turn into lost and found

Benefits:

• Health insurance
• Dental insurance
• Flexible schedule

What we require:

• Valid driver's license
• 18 years of age or older
• Must be flexible with schedule to work night, weekends and holidays as needed
• Must be able to reach, stretch, bend and sit for long periods at a time