Rental Car Counter Representative

Managed Labor Solutions; City of Syracuse (NY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Flexible schedule

DailyPay access

Job summary

Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring a Rental Car Customer Service Agent for our partner location in Syracuse, NY. You will greet customers on arrival and help expedite the rental process.

This role requires valid driver''s license, ability to work at night, weekends and holidays, and in outdoor conditions. Benefits include health and dental insurance and DailyPay access, with a flexible schedule.

Qualifications

• Previous customer service experience and sales skills.
• Must be 18+ and have valid driver's license.
• Able to work nights, weekends and holidays.
• Able to work outdoors in weather with moderate noise.
• Computer literate and detail oriented.
• Proficiency in English.

Responsibilities

• Greet customers upon arrival.
• Expedite the car rental process for customers.
• Verify driver's license and reservations.
• Assign keys and rental agreements; explain charges.
• Process car exchanges in the rental car software.
• Resolve customer issues professionally.

Skills

Customer service

Sales skills

Detail oriented

Computer literate

Proficiency in English

Tools

Rental car computer system

Job description

Are you a people person looking for a flexible schedule plus access to DailyPay? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

What you\'ll do:

• Greet customers upon arrival
• Expedite the car rental process so customers can get to their destination quickly and easily
• Verify driver\'s license and reservations
• Assign keys and rental agreements and be able to explain charges on the invoice
• Process car exchanges in the Rental Car computer system
• Resolve customer issues and concerns professionally

Benefits:

• Health insurance
• Dental insurance
• Flexible schedule
• DailyPay access

What we require:

• Valid driver\'s license
• 18 years of age or older
• Must be flexible with schedule to work night, weekends and holidays as needed
• Previous customer service experience and sales skills
• Ability to work in a fast paced environment with a variety of tasks
• Willingness to work outdoor in weather conditions with moderate noise level
• Detail oriented
• Computer literate
• Proficiency in English

Extra points for this

• 6 months of customer service experience
• Previous experience in baggage handling or customer-facing role