Rental Associate

Vail Resorts; Gorham (ME); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Free passes for employees

Employee-discounted lift tickets for B

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral Program

Job summary

Wildcat Mountain in Gorham, NH is seeking a Rental Associate for the Winter Seasonal 2026/2027. You will help guests with rental equipment, provide friendly service, and contribute to a safe, enjoyable mountain experience. Starting wage is $20 per hour with full-time and part-time hours available.

Roles involve stocking, cashiering, and cross-training across departments; housing is not provided. Must be 16 or older and fluent in English.

Qualifications

• Role requires excellent guest service and communication.
• Ability to work in a winter seasonal environment.
• Flexible schedule including nights, holidays, and weekends.
• Must be fluent in English.

Responsibilities

• Provide excellent guest service at rental shop.
• Fit guests with equipment; training provided.
• Explain equipment operation and return options to guests.
• Collaborate with teammates to maintain safety standards.
• May assist with cashiering or retail duties.
• Other duties as assigned.

Skills

Guest service

Communication

Teamwork

Job description

Rental Associate

Date: Jul 14, 2026  |  Location: Gorham, NH, US  |  Company: Wildcat Mountain  |  Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks: Free passes for employees, employee-discounted lift tickets for friends and family, and free ski lessons
• Additional discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment, and providing our guests with gear and services for the ultimate outdoor experience.

Job Specifications

• Starting Wage: $20/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 16 years of age
• Housing Availability: No

Job Responsibilities

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standards
• May include other duties such as cashiering, retail sales
• Other duties as assigned

Job Requirements

• Ability to work a flexible schedule; including nights, holidays and weekends
• Commitment to exceptional customer service
• Maintain a working knowledge of products and trends within the industry
• Ability to stand and move in an active, team-oriented environment for extended periods
• Must be able to communicate fluently in English

A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Note: This description uses the original language where possible; this version consolidates content and removes non-job-related text. For compliance, EEO statements are retained where applicable.