Rental Asset Coordinator

Ohio Cat; Sharonville (OH); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) match

Health insurance

Dental & Vision

Credit Union

Life Insurance

Disability coverage

Scholarships

Bonus potential

Resumo da oferta

Ohio CAT Rental Store, a division of Ohio Machinery Co., is seeking a Rental Asset Coordinator to oversee maintenance, repair, and readiness of the Cat Rental Store and Heavy Rents fleets. This role functions as a liaison between Rental and Product Support teams to ensure timely service and optimal fleet availability.

You will partner with Rental, Service, Parts, and Sales to optimize fleet utilization, reduce downtime, and control costs while delivering excellent customer service to our

Qualificações

• High School diploma or GED required.
• Caterpillar equipment-related experience and/or rental industry experience preferred.
• Working knowledge of rental operations, service operations, and business systems required.
• Understanding of equipment lifecycle management, preventative maintenance, and fleet utilization concepts.
• Ability to prioritize multiple tasks and manage workload in a fast-paced environment.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills and ability to build positive working relationships across departments.
• Ability to work collaboratively with Rental, Service, Parts, and Sales to achieve fleet performance objectives.
• Basic understanding of Caterpillar and Allied warranty processes and procedures preferred.
• Proficient with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to analyze equipment maintenance and repair data to support fleet management decisions.
• Valid driver's license

Responsabilidades

• Prioritize and coordinate maintenance and repair activities for equipment in Rental Store and Heavy Rents fleets.
• Communicate fleet needs to Rental, Service, Parts and Sales teams to improve availability.
• Monitor asset readiness and minimize downtime to enhance customer satisfaction.
• Assist in tracking lifecycle costs and optimizing maintenance spending.
• Support Fleet profitability through efficient rollout and disposition activities.

Conhecimentos

Organizational skills

Analytical

Communication

Customer service

Collaboration

Prioritization

MS Office

Formação académica

High School diploma or GED

Ferramentas

Excel

Word

Outlook

Descrição da oferta de emprego

Description

FindYOURfit at Ohio CAT Rental Store (a division of Ohio Machinery Co)!Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world.Come grow your career - See what opportunities await today!

FindYOURfit at Ohio CAT Rental Store (a division of Ohio Machinery Co)!Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world.Come grow your career - See what opportunities await today!

Job Summary

The Rental Asset Coordinator is responsible for prioritizing, monitoring, coordinating, and tracking all maintenance and repair activities for equipment within the growing Cat Rental Store and Heavy Rents fleets. This position serves as a key liaison between the Rental Department and Product Support teams to ensure equipment is maintained, repaired, and returned to service in a timely manner. The Rental Asset Coordinator works closely with Service, Parts, and Rental Operations personnel to communicate rental fleet needs, improve equipment availability, and maximize fleet utilization. By proactively managing maintenance schedules, repair status, and asset readiness, this role helps reduce downtime, control variable operating expenses, and enhance customer satisfaction. Additionally, the position supports the Rental Asset Manager in managing fleet lifecycle costs, reducing repair expenses, optimizing maintenance spending, and maximizing profitability on equipment rollouts and fleet disposition activities. Success in this role requires strong organizational, analytical, and communication skills, along with a solid understanding of Caterpillar and Allied equipment, rental operations, and warranty processes.

Job Qualifications

• High School diploma or GED required.
• Caterpillar equipment-related experience and/or rental industry experience preferred.
• Working knowledge of rental operations, service operations, and business systems required.
• Understanding of equipment lifecycle management, preventative maintenance practices, and fleet utilization concepts.
• Ability to prioritize multiple tasks and manage workload in a fast-paced environment.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills and ability to build positive working relationships across departments.
• Ability to work collaboratively with Rental, Service, Parts, and Sales to achieve fleet performance objectives.
• Basic understanding of Caterpillar and Allied warranty processes and procedures preferred.
• Proficient with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to analyze equipment maintenance and repair data to support fleet management decisions.
• Valid driver's license

Keycompetencies

• Strong knowledge of Caterpillar and Allied equipment products, including specifications, applications, and rental fleet utilization.
• Excellent verbal and written communication skills with the ability to effectively communicate across all levels of the organization, customers, vendors.
• Strong customer service orientation with a commitment to delivering timely and effective solutions that enhance the customer experience.
• Ability to work collaboratively in a team environment to solve problems, improve processes, and increase customer satisfaction.
• Basic understanding of Caterpillar and Allied warranty processes and procedures, including warranty claim requirements, documentation, and compliance standards.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Excel, for reporting, data analysis, and asset tracking.
• Attention to detail and commitment to maintaining accurate asset and equipment records.
• Ability to adapt to changing business needs while supporting operational and fleet management objectives.

Employee Benefits

• 401(k):Match and employer discretionary contribution.
• Health Insurance:Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance:Comprehensive coverage options.
• Financial Access:Credit Union membership is available.
• Insurance:Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities:Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation:Base pay, annual bonus potential, and company success share bonus potential.

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and the abilities to exchange information both verbally as well as through written communication as needed. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.