Sales Asset Coordinator

Ohio Cat; Broadview Heights (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Credit union membership

Life and disability insurance

Educational scholarships

Job summary

Ohio CAT Rental Store seeks a Sales Asset Coordinator to support sales operations by coordinating equipment assets, demo and show inventory, and work order administration. You will liaise between sales, service, logistics, and administration to ensure asset readiness, accurate documentation, and timely issue resolution.

The role requires strong organization, attention to detail, equipment knowledge, and the ability to manage multiple priorities while supporting the sales team and enhancing

Qualifications

• High school diploma required.
• Associate or Bachelor’s degree preferred.
• 3–5 years of experience in equipment sales support, asset coordination, service administration, or claims processing.
• Working knowledge of heavy equipment operations and maintenance terminology.
• Experience with work order coordination, warranty/goodwill claims, and asset tracking.

Responsibilities

• Demo & Show Equipment Management: track inventory, location, availability, and utilization.
• Coordinate machine assignments, transportation, and event readiness.
• Oversee CVA activity, goodwill claims, and service follow-up.
• Support PDI and SMR processes to ensure delivery per standards.
• Manage transportation and logistics-related damage claims.
• Collaborate with sales, service, logistics, and admin teams to ensure accurate asset management.
• Provide operational support to sales reps and management to improve asset utilization.

Skills

Equipment knowledge

Microsoft Office

Interdepartmental communication

Organizational skills

Multitasking

Education

Associate or Bachelor's degree preferred

Tools

Equipment management systems

Work order systems

Job description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

Summary:
The Sales Asset Coordinator is responsible for supporting sales operations through the coordination and management of equipment assets, all demo and show inventory, work order administration, and claims processing. This role serves as a liaison between sales, service, logistics, and administrative teams to ensure equipment readiness, accurate documentation, and timely resolution of asset-related issues. The position requires strong organizational skills, exemplary attention to detail, equipment knowledge, and the ability to manage multiple priorities while supporting the sales team and enhancing customer satisfaction.

Essential Functions and Responsibilities:

• Demo & Show Equipment Management:
  
  • Track demo and show equipment inventory, location, availability, and utilization.
  • Coordinate machine assignments, transportation, maintenance, and event readiness.
  • Ensure equipment is inspected, serviced, and presentation-ready for customer demonstrations and trade shows.
• Oversee work orders, including CVA (Customer Value Agreement) activity, goodwill claims, and service-related follow-up.
• Support PDI (Pre-Delivery Inspection) and SMR (Sales Make Ready) processes to ensure equipment is delivered and maintained according to company standards.
• Control and monitor transportation and logistics-related damage claims through resolution.
• Collaborate with sales, service, logistics, and administrative teams to ensure accurate asset management and documentation.
• Provide operational support to sales representatives and management to improve asset utilization and customer experience.

Minimum Skills and Qualifications:

• High school diploma required; associate or bachelor’s degree preferred.
• Minimum 3–5 years of experience in equipment sales support, asset coordination, service administration, claims processing, or a related field.
• Working knowledge of heavy equipment operations, maintenance processes, and industry terminology.
• Experience with work order coordination & management, warranty/goodwill claims, and equipment asset tracking.
• Strong organizational, problem-solving, and multitasking skills with exceptional attention to detail.
• Proficiency in Microsoft Office applications and equipment management systems.
• Effective communicator with collaboration skills driving proactive engagement between sales, service, logistics, and administrative teams.
• Self-motivated with the demonstrated capability to prioritize workload and meet deadlines.

Employee Benefits:

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

Physical Requirements:
The primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor