Rental Asset Coordinator

Ohio Machinery Co.; Sharonville (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with match

Health insurance options (HSA eligible

Dental & Vision insurance

Education scholarships

Performance bonuses

Competitive compensation

Job summary

Ohio CAT Rental Store is seeking a Rental Asset Coordinator to prioritize and coordinate maintenance and repair for our rental fleet. You will work with Service, Parts and Rental Operations to ensure assets are available, serviced, and ready for customers.

The role emphasizes strong organizational, analytical, and communication skills, with a focus on reducing downtime and improving fleet profitability. A valid driver’s license and knowledge of Caterpillar equipment are important assets.

Qualifications

• High School diploma or GED.
• Caterpillar equipment/rental industry experience preferred.
• Experience with rental/service operations systems.
• Understanding of lifecycle management and preventive maintenance.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Customer service mindset and cross-department collaboration.
• Collaborative work with Rental, Service, Parts and Sales.
• Familiarity with Caterpillar warranty processes.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to analyze maintenance/repair data for fleet decisions.
• Valid driver's license.

Responsibilities

• Prioritize, monitor, and track maintenance and repair for rental equipment.
• Act as liaison between Rental Department and Product Support for timely service.
• Communicate fleet needs to improve availability and utilization.
• Manage maintenance schedules and repair status to reduce downtime.
• Support lifecycle costs and profitability for equipment rollouts and dispositions.

Skills

Analytical skills

Communication skills

Organizational skills

Microsoft Excel

Fleet maintenance knowledge

Caterpillar equipment knowledge

Valid driver's license

Education

High School diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Description

FindYOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

JOB SUMMARY

The Rental Asset Coordinator is responsible for prioritizing, monitoring, coordinating, and tracking all maintenance and repair activities for equipment within the growing Cat Rental Store and Heavy Rents fleets. This position serves as a key liaison between the Rental Department and Product Support teams to ensure equipment is maintained, repaired, and returned to service in a timely manner.

The Rental Asset Coordinator works closely with Service, Parts, and Rental Operations personnel to communicate rental fleet needs, improve equipment availability, and maximize fleet utilization. By proactively managing maintenance schedules, repair status, and asset readiness, this role helps reduce downtime, control variable operating expenses, and enhance customer satisfaction.

Additionally, the position supports the Rental Asset Manager in managing fleet lifecycle costs, reducing repair expenses, optimizing maintenance spending, and maximizing profitability on equipment rollouts and fleet disposition activities. Success in this role requires strong organizational, analytical, and communication skills, along with a solid understanding of Caterpillar and Allied equipment, rental operations, and warranty processes.

JOB QUALIFICATIONS

• High School diploma or GED required.
• Caterpillar equipment-related experience and/or rental industry experience preferred.
• Working knowledge of rental operations, service operations, and business systems required.
• Understanding of equipment lifecycle management, preventative maintenance practices, and fleet utilization concepts.
• Ability to prioritize multiple tasks and manage workload in a fast-paced environment.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills and ability to build positive working relationships across departments.
• Ability to work collaboratively with Rental, Service, Parts, and Sales to achieve fleet performance objectives.
• Basic understanding of Caterpillar and Allied warranty processes and procedures preferred.
• Proficient with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to analyze equipment maintenance and repair data to support fleet management decisions.
• Valid driver's license

KEY COMPETENCIES

• Strong knowledge of Caterpillar and Allied equipment products, including specifications, applications, and rental fleet utilization.
• Excellent verbal and written communication skills with the ability to effectively communicate across all levels of the organization, customers, vendors.
• Strong customer service orientation with a commitment to delivering timely and effective solutions that enhance the customer experience.
• Ability to work collaboratively in a team environment to solve problems, improve processes, and increase customer satisfaction.
• Basic understanding of Caterpillar and Allied warranty processes and procedures, including warranty claim requirements, documentation, and compliance standards.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Excel, for reporting, data analysis, and asset tracking.
• Attention to detail and commitment to maintaining accurate asset and equipment records.
• Ability to adapt to changing business needs while supporting operational and fleet management objectives.

EMPLOYEE BENEFITS

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonus potential.

PHYSICAL REQUIREMENTS

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and the abilities to exchange information both verbally as well as through written communication as needed. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.