Rental Ambassador

Mountain-Creek-Resort; Vernon Township (NJ); Presencial; USD 26.000 - 42.000; Jornada completa

Descripción de la vacante

Mountain Creek Resort in Vernon, NJ, is seeking a Rental Ambassador to guide guests through the ski/snowboard rental process and ensure proper equipment fitting. This role supports a multi-season guest experience at a four-season resort with lodging and dining options in a team-oriented environment.

Responsibilities include explaining equipment parts and safety basics, assisting guests with size selection, and maintaining a clean, organized rental area.

Formación

• Must be at least 16 years of age or older.
• Ability to work weekends and holidays.
• Reliable transportation.
• Possess excellent customer service skills.

Responsabilidades

• Assist guests through the rental process.
• Ensure proper size and fitting of rental equipment.
• Explain the use and mechanical parts of equipment.
• Work with a team to reach Rental Shop goals.
• Perform general housekeeping tasks as necessary.
• Assist guests through the rental process while being proactive to their needs.
• Ensure all guests have completed agreements correctly.
• Be courteous to other employees and guests at all times.

Conocimientos

Customer service

Weekend availability

Reliability

Descripción del empleo

Rental Ambassador – Mountain CreekLocation: Vernon, NJ Reporting to: Rental ManagerSNOW Partners Mission Statement:“To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”About Mountain Creek:Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge.How the Rental Technician works with the Team:Rental Ambassadors will assist our guests through the rental process for ski/snowboard equipment.Team Member Responsibilities:Responsible for proper size and fitting of rental equipment for our guests.Explain the use and mechanical parts of equipment.Work with a team to successfully reach Rental Shop goalsPerform general housekeeping tasks and duties as necessaryAssist our guests through the rental process while being proactive to our guests needs.Assure all guests have completed agreement correctlyBe courteous to other employees and guests at all timesTeam Member Qualifications:Must be at least 16 years of age or olderAbility to work weekends and holidaysReliable transportationPossess excellent customer service skills