Rental Ambassador

SNOW PARTNERS LLC; Vernon Township (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

SNOW PARTNERS LLC is seeking a Rental Ambassador for Mountain Creek in Vernon, NJ. You will assist guests through the ski and snowboard equipment rental process, ensuring proper sizing and safety explanations. The role requires customer-focused service and teamwork to meet shop goals.

Responsibilities include fitting equipment, explaining parts, and maintaining a clean rental area. Weekend and holiday availability is essential, with reliable transportation daily.

Qualifications

• Must be at least 16 years of age
• Ability to work weekends and holidays
• Reliable transportation
• Excellent customer service skills

Responsibilities

• Responsible for proper size and fitting of rental equipment for our guests.
• Explain the use and mechanical parts of equipment.
• Work with a team to successfully reach Rental Shop goals
• Perform general housekeeping tasks and duties as necessary
• Assist our guests through the rental process while being proactive to our guests needs.
• Assure all guests have completed agreement correctly
• Be courteous to other employees and guests at all times

Skills

Customer service

Job description

Job Details

Job Location: Mountain Creek - Vernon, NJ 07462, Salary Range: $16.00 - $16.00 Hourly, Rental Ambassador – Mountain Creek

Location: Vernon, NJ Reporting to: Rental Manager

SNOW Partners Mission Statement:

“To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”

About Mountain Creek:

Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge.

How the Rental Technician works with the Team:

Rental Ambassadors will assist our guests through the rental process for ski/snowboard equipment.

Team Member Responsibilities:

• Responsible for proper size and fitting of rental equipment for our guests.
• Explain the use and mechanical parts of equipment.
• Work with a team to successfully reach Rental Shop goals
• Perform general housekeeping tasks and duties as necessary
• Assist our guests through the rental process while being proactive to our guests needs.
• Assure all guests have completed agreement correctly
• Be courteous to other employees and guests at all times

Team Member Qualifications:

• Must be at least 16 years of age or older
• Ability to work weekends and holidays
• Reliable transportation
• Possess excellent customer service skills