Ski Gear Rental Concierge

Mountain Creek; Vernon Township (NJ); On-site; USD 18,000 - 26,000; Part time

Job summary

Mountain Creek is seeking a Rental Ambassador in Vernon, NJ to assist guests with ski/snowboard equipment rentals and fittings. You will explain how gear works and help guests choose the right size while working with a team to hit daily rental targets.

The role emphasizes friendly, proactive customer service, reliable attendance on weekends and holidays, and meticulous completion of rental agreements. Training is provided.

Qualifications

• Must be at least 16 years old.
• Willing to work weekends and holidays.
• Reliable transportation required.
• Excellent customer service skills.

Responsibilities

• Responsible for proper size and fitting of rental equipment for our guests.
• Explain the use and mechanical parts of equipment.
• Work with a team to successfully reach Rental Shop goals
• Perform general housekeeping tasks and duties as necessary
• Assist our guests through the rental process while being proactive to our guests needs.
• Assure all guests have completed agreement correctly
• Be courteous to other employees and guests at all times

Skills

Customer service

Teamwork

Communication

Job description

Mountain Creek is seeking a Rental Ambassador in Vernon, NJ to assist guests with ski/snowboard equipment rentals and fittings. You will explain how gear works and help guests choose the right size while working with a team to hit daily rental targets.

The role emphasizes friendly, proactive customer service, reliable attendance on weekends and holidays, and meticulous completion of rental agreements. Training is provided.