Ski & Snowboard Rental Concierge

Mountain-Creek-Resort; Vernon Township (NJ); On-site; USD 26,000 - 42,000; Full time

Job summary

Mountain Creek Resort in Vernon, NJ, is seeking a Rental Ambassador to guide guests through the ski/snowboard rental process and ensure proper equipment fitting. This role supports a multi-season guest experience at a four-season resort with lodging and dining options in a team-oriented environment.

Responsibilities include explaining equipment parts and safety basics, assisting guests with size selection, and maintaining a clean, organized rental area.

Qualifications

• Must be at least 16 years of age or older.
• Ability to work weekends and holidays.
• Reliable transportation.
• Possess excellent customer service skills.

Responsibilities

• Assist guests through the rental process.
• Ensure proper size and fitting of rental equipment.
• Explain the use and mechanical parts of equipment.
• Work with a team to reach Rental Shop goals.
• Perform general housekeeping tasks as necessary.
• Assist guests through the rental process while being proactive to their needs.
• Ensure all guests have completed agreements correctly.
• Be courteous to other employees and guests at all times.

Skills

Customer service

Weekend availability

Reliability

Job description

Mountain Creek Resort in Vernon, NJ, is seeking a Rental Ambassador to guide guests through the ski/snowboard rental process and ensure proper equipment fitting. This role supports a multi-season guest experience at a four-season resort with lodging and dining options in a team-oriented environment.

Responsibilities include explaining equipment parts and safety basics, assisting guests with size selection, and maintaining a clean, organized rental area.