Account Manager – Rentals, Service & Growth

Rent-A-Center; Reidsville (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center in Reidsville, NC is seeking an Account Manager to manage rental accounts and deliver exceptional customer service. The role includes driving account performance, completing deliveries and pickups, and maintaining store standards.

The position emphasizes early-stage collections, relationship building, and sales growth within a dynamic environment. A valid license and ability to lift heavy merchandise are required.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and customer service skills are necessary.
• Candidate must have a valid driver’s license and be able to drive a box truck if needed.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, on the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Valid driver’s license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Reidsville, NC is seeking an Account Manager to manage rental accounts and deliver exceptional customer service. The role includes driving account performance, completing deliveries and pickups, and maintaining store standards.

The position emphasizes early-stage collections, relationship building, and sales growth within a dynamic environment. A valid license and ability to lift heavy merchandise are required.