Account Manager - Rentals & Customer Growth

Rent-A-Center; London (OH); Hybrid; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision

401(k) with company match

Flexible Spending Accounts

Life & disability insurance

Job summary

Rent-A-Center is hiring an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive sales. The role includes completing deliveries and pickups, maintaining showroom standards, and supporting account health.

This full-time position offers weekly pay, opportunities for advancement, and benefits such as medical, dental, vision, and a strong 401(k) with company match.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Sales

Education

High school diploma

Job description

Rent-A-Center is hiring an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive sales. The role includes completing deliveries and pickups, maintaining showroom standards, and supporting account health.

This full-time position offers weekly pay, opportunities for advancement, and benefits such as medical, dental, vision, and a strong 401(k) with company match.