Renewals Strategy & Revenue Manager

SHI; Bethlehem (Northampton County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401K

Flexible spending

Job summary

SHI International Corp. is seeking a Renewal Solutions Manager to strengthen renewal retention and drive profitability across a broad partner portfolio. You will back sales teams with renewal strategy, pipeline visibility, and renewal lifecycle expertise.

You will work with Sales, Partner Operations, and vendors to improve renewal outcomes, identify growth, and deliver actionable insights that maximize revenue while maintaining high service levels.

Qualifications

• Bachelor's degree required.
• 1–3 years in sales support, renewals, operations, or related roles.
• Ability to travel up to 10%.

Responsibilities

• Serve as the primary renewal resource for assigned sales teams.
• Act as SME on renewal programs, processes, tools, and partner requirements.
• Manage renewal opportunities through the lifecycle with accurate status tracking.
• Develop and maintain a renewal pipeline using internal tools and reporting.
• Provide guidance on pricing, incumbency protections, and margins.
• Identify upsell/cross-sell and contract consolidation opportunities.
• Create quotes and maintain data accuracy in CRM and systems.
• Collaborate with internal and external stakeholders to improve renewal outcomes.
• Support process improvements and automation for efficiency.

Skills

Communication

Multi-Tasking

Analytical Thinking

Prioritization

Teamwork

Interpersonal Skills

Strategic Thinking

Presenting

Problem Solving

Initiative

Time Management

Adaptability

Education

Bachelor's Degree

Tools

CRM systems

Renewal management tools

Reporting systems

Job description

SHI International Corp. is seeking a Renewal Solutions Manager to strengthen renewal retention and drive profitability across a broad partner portfolio. You will back sales teams with renewal strategy, pipeline visibility, and renewal lifecycle expertise.

You will work with Sales, Partner Operations, and vendors to improve renewal outcomes, identify growth, and deliver actionable insights that maximize revenue while maintaining high service levels.