Renewals Sales Support Representative

Motion Recruitment; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Motion Recruitment is seeking a Renewals Sales Support Representative to provide quote and sales support for Maintenance Renewal Sales Accounts. The role includes building renewal quotes, tracking expiring contracts, and keeping CRM data current to drive revenue.

The position requires strong communication, organizational skills, and ability to work with cross-functional teams to maximize renewal revenue and meet targets.

Qualifications

• Strong work ethic and commitment to meet/exceed sales goals (targets/quotas).
• Exceptional oral and written communication skills.
• Exceptional resource management, time management and organizational skills.
• Ability to multitask to meet deadlines.
• Strong attention to detail.
• Self-starter who works independently with minimal supervision.
• Ability to collaborate within a team.
• Strong math and computer skills.

Responsibilities

• Assist Renewal Sales Account Manager in meeting revenue targets.
• Monitor expiring maintenance contracts and create renewal quotes 90-120 days before expiration.
• Review ERP/CRM data for quote preparation.
• Create renewal quotes and secure discount approvals as needed.
• Audit renewal quotes for accuracy before submission for approval.
• Keep CRM up-to-date with opportunity attributes (Value, Quote Status, Close Date).
• Assist with reconciliation of CRM records upon PO receipt.
• Support sales cycle follow-up and document updates.

Skills

Strong work ethic

Excellent communication

Multitasking

Detail oriented

MS Office proficiency

CRM systems experience

Spanish/English bilingual (preferred)

Education

Associate Degree in Business

HS Diploma with 2-3 years experience

Tools

MS Office

CRM applications

Job description

Title: Renewals Sales Support Representative

Description: Renewals Sales Support Representative

Position Summary

The Maintenance Renewal Sales Support is responsible for providing quote and sales support to the Maintenance Renewals Sales Account Manager(s).

Essential Functions / Key Areas of Responsibility

• Responsible for aiding the Renewal Sales Account Manager in meeting or exceeding an assigned territories monthly, quarterly and annual revenue targets/quotas.
• Monitors the funnel of expiring maintenance contracts to create quoting schedule.
• Reviews applicable ERP/CRM data relating to expiring maintenance contracts for preparation of quote creation.
• Creates renewal quotes for expiring maintenance contracts 90-120 days in advance of expiration and secure discount approvals as needed.
• Reviews and audits renewal quotes for accuracy prior to internal submission for approval.
• Ensures CRM tool is updated regularly to reflect accurate opportunity attributes (ex. Value, Quote Status, Close Date, Opportunity Partners, etc.).
• Assists with reconciliation of CRM record upon PO receipt.
• Assists with sales cycle follow up activities as requested by the Renewal Sales Account Manager and documents relevant updates.
• Identifying applicable buying influences for renewal quotes/SFDC opportunities.
• Articulate challenges with any aspect of the renewal quoting process to applicable internal customers (ex. Renewals management, Configuration Management, Product Management, SFDC Data Support etc).
• Provide Renewal Sales Account Manager with source quoting documentation, as needed.
• Other duties as assigned to advance sales cycles/maximize renewal revenue.

Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language

• Strong work ethic and commitment to meet/exceed sales goals (targets/quotas).
• Exceptional oral and written communication skills.
• Exceptional resource management, time management and organizational skills with the proven ability to prioritize and complete.
• Ability to multitask in order to meet deadlines.
• Strong attention to detail.
• Self-starter/Ability to work independently while managing distractions to maximize productivity with minimal supervision.
• Ability to collaborate and work as a contributing member of a team.
• Strong math and computer skills.
• Working knowledge of MS Office (Excel, Word, and PowerPoint) and CRM applications.
• Experience creating and manipulating detailed spreadsheets to create multiple renewal offerings.

Education:

• Associate Degree in Business preferred or HS Diploma and 2-3 years equivalent work experience

• Skills:

• Bilingual, Spanish/English preferred
• 1 to 2 years of experience in managing the administrative component of a sale from lead to invoicing through the use of CRM and/or ERP systems.
• Experience in researching multiple systems to collect, organize and interpret data for multiple use cases.

Preferred Qualifications

Prior experience with sales lead generation in SalesForce.com CRM system.

Prior experience with invoicing through Oracle ERP.

Skills

Posted By: VMS Sourcing