Renewals Operations Specialist — Revenue & Data

Tech Observer; Santa Clara (CA); On-site; USD 51,000 - 73,000; Full time

Job summary

Tech Observer is seeking a Renewals Operations Specialist for a 6-month contract (USC & GC candidates only) in Santa Clara, CA. The role focuses on accurate quoting for renewals of installed base, aligning expiration dates, and improving renewal processes with SOX compliance in mind.

The specialist will collaborate with Renewal, Sales, and Finance to ensure proper pricing, data integrity, and timely renewals, driving revenue growth while handling high-volume transactions with precision.

Qualifications

• 2+ years of experience in sales operations or contract administration.
• Strong organizational and prioritization abilities.
• Excellent verbal and written communication skills.
• Analytical mindset with problem-solving capabilities.

Responsibilities

• Accountable for reviewing and checking accuracy with upgrades executed by the field and Inside Account teams.
• Work closely with Renewal, Sales and Finance teams to co-term upgrades with existing renewal dates.
• Verify pricing and data accuracy in Pure internal tools.
• Fulfills installed base requests for field.
• Lead data-related projects to improve renewal reporting.
• Create Renewal opportunities in Salesforce with corresponding quotes.

Skills

Sales operations

Contract administration

Organization

Communication

Analytical skills

Inventory management

Initiative

Tools

Salesforce

Job description

Tech Observer is seeking a Renewals Operations Specialist for a 6-month contract (USC & GC candidates only) in Santa Clara, CA. The role focuses on accurate quoting for renewals of installed base, aligning expiration dates, and improving renewal processes with SOX compliance in mind.

The specialist will collaborate with Renewal, Sales, and Finance to ensure proper pricing, data integrity, and timely renewals, driving revenue growth while handling high-volume transactions with precision.