Renewals Manager: Lead a High-Impact Team

UKG; Topeka (KS); Sur place; USD 88 000 - 119 000; Plein temps

Résumé du poste

UKG is seeking a Manager, Renewals to lead a high-performing team responsible for a multi-hundred million dollar renewals portfolio. You will coach Renewal Managers, drive renewal rates and attach, and partner with Sales and Customer Success to optimize outcomes.

This is a strategic operational leadership role with direct customer impact. The role requires 5+ years in enterprise software renewals, 3+ years managing teams, and strong data-driven decision making.

Qualifications

• 5+ years of sales or renewals experience in enterprise software as a service.
• 3+ years of experience managing individual contributors or leading a team of 8+ people.
• Proven record of achieving or exceeding individual quota and/or team targets.
• Comfort working with performance metrics, forecasts, and accountability measures.
• Strong coaching and people leadership skills, including experience developing talent and giving feedback.
• Deep understanding of renewals, renewal rates, churn, and forecasting practices.

Responsabilités

• Own renewal outcomes for your portfolio and lead the team to meet renewal targets.
• Coach Renewal Managers through regular one-on-one meetings and feedback.
• Establish operating rhythms including weekly forecast reviews and monthly business reviews.
• Partner with Sales and Customer Success to strengthen renewal strategies.
• Ensure Renewal Managers have context, resources, and support to serve customers.

Connaissances

Sales leadership

Renewals expertise

Quota attainment

Forecasting

Coaching & people leadership

Communication

Cross-functional collaboration

Formation

Bachelor's degree

Description du poste

UKG is seeking a Manager, Renewals to lead a high-performing team responsible for a multi-hundred million dollar renewals portfolio. You will coach Renewal Managers, drive renewal rates and attach, and partner with Sales and Customer Success to optimize outcomes.

This is a strategic operational leadership role with direct customer impact. The role requires 5+ years in enterprise software renewals, 3+ years managing teams, and strong data-driven decision making.