Renewals Leader: Drive High-Impact SaaS Renewals

UKG; Salem (OR); Presencial; USD 106.000 - 151.000; Jornada completa

Descripción de la vacante

UKG is seeking a Manager to lead a team of Renewal Managers and own a focused portion of the renewals business, approximately $125-400M in annual contract revenue across about 2,000 renewals. You will coach and performance-manage the team, drive renewal targets, and foster a culture of excellence.

This operational leadership role sits closest to the customer and frontline team, owning outcomes and the team's growth, engagement, and performance, translating goals into clear priorities and

Formación

• 7+ years of sales or renewals experience in enterprise SaaS.
• 3+ years managing individual contributors or leading a team of 8+.
• Proven track record of hitting or exceeding quotas with metrics.
• Strong coaching and leadership abilities.
• Deep understanding of renewals metrics and customer lifecycle.

Responsabilidades

• Own renewals outcomes for your book of business and lead the Renewal Managers to meet targets.
• Lead, coach, and develop Renewal Managers with regular 1-on-1s and feedback.
• Establish operating standards and rhythms (weekly forecast reviews, monthly business reviews).
• Partner with Sales and Customer Success on renewals strategy.
• Ensure your team has context and support to succeed with customers.
• Own escalations and protect relationships while recovering opportunities.

Conocimientos

Sales or renewals experience

People leadership

Coaching

Analytical thinking

Customer-focused

Educación

Bachelor's degree

Descripción del empleo

UKG is seeking a Manager to lead a team of Renewal Managers and own a focused portion of the renewals business, approximately $125-400M in annual contract revenue across about 2,000 renewals. You will coach and performance-manage the team, drive renewal targets, and foster a culture of excellence.

This operational leadership role sits closest to the customer and frontline team, owning outcomes and the team's growth, engagement, and performance, translating goals into clear priorities and